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Ticket | Resolution | Summary | Owner | Reporter |
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#251 | fixed | NameError prevents script from running | bas | kofal002@… |
Description |
With the latest version of Email2Trac on Windows Server 2008 r2 and Python 2.7.1 (with Windows Extensions installed), I get this error: Traceback (most recent call last): File "C:/.../Email2Trac/email2trac.py", line 2382, in <module> logger = setup_log(settings, os.path.basename(settings.project), debug_interactive) File "C:/.../Email2Trac/email2trac.py", line 2281, in setup_log log_handler = logging.handlers.NTEventLogHandler(logid, logtype='Application') NameError: global name 'logid' is not defined The phrase "logid" appears nowhere else in the script. I tried just changing "logid" to 1 and got a different error: Traceback (most recent call last): File "C:/.../Email2Trac/email2trac.py", line 2382, in <module> logger = setup_log(settings, os.path.basename(settings.project), debug_interactive) File "C:/.../Email2Trac/email2trac.py", line 2281, in setup_log log_handler = logging.handlers.NTEventLogHandler(1, logtype='Application') File "C:\Python27\lib\logging\handlers.py", line 917, in __init__ self._welu.AddSourceToRegistry(appname, dllname, logtype) File "C:\Python27\lib\site-packages\win32\lib\win32evtlogutil.py", line 35, in AddSourceToRegistry "SYSTEM\\CurrentControlSet\\Services\\EventLog\\%s\\%s" % (eventLogType, appName)) pywintypes.error: (5, 'RegCreateKey', 'Access is denied.') Changing this to a different log type prevents this from happening. Instead of ending on a fatal error, perhaps if Windows logging does not work, default to a local log file instead? |
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#158 | fixed | Need Help:Struggling to get Email2Trac working on Debian | bas | roshan_shankar@… |
Description |
Hi, I have Debian with exim4 installed and I am trying to use Email2Trac to email tickets into Trac. I have confirmed that emails can be sent and received by the Debian box - emails to root@mydebainbox.mycompany.com get to it and likewise emails I send from there get to external email addresses. I have two projects - a project called test whose email is test@mydebianbox.mycompany.com and a project called "real" whose email is real@mydebianbox.mycompany.com The projects are all under /var/lib/trac - in test and real folder, respectively. A few issues I have are 1. I do not know how to configure Email2Trac.conf for multiple projects. An example would help. I, for now, changed the project entry's value on the [default] to point to my test project. 2. Per the MTA configuration page, I am not supposed to enter entries in /etc/aliases but use the router and transport files to set up the forward to email2trac. The problem is I do not understand router/ transport files well enough. I copied the example on the page and that did not work. So, I went ahead and created the aliases in /etc/aliases. And, tested it from the box using - mail test < msg.txt and that did create a ticket on the test project. Then, I tried to email to test@mydebianbox.mycompany.com and I get a message after a few hours saying This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on stastepagl01.dillonkane.com. The message identifier is: 1N3ui2-0001J3-LH The date of the message is: Fri, 30 Oct 2009 11:52:18 -0500 The subject of the message is: test The address to which the message has not yet been delivered is: pipe to |"/usr/bin/email2trac --project=test --ticket_prefix=test" generated by test@mydebianbox.mycompany.com No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you. Please help me to get the Email2Trac working either using router/transport or using aliases. TIA Roshan |
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#82 | fixed | need to contact authors | bas | david@… |
Description |
Would like to contact the authors to arrange for a paid consulting job to setup email2trac for our environment. |
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