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Ticket Resolution Summary Owner Reporter
#193 duplicate strip_quotes and strip_signature only for updates, not new tickets bas icon@…
Description

Sometimes the request that we receive is a forward, or we are cc'd in an existing thread. For cases like these, we'd really like to keep the full message intact -- but for updates to an existing ticket we'd really rather strip quotes and signatures.

Wouldn't it be better to only do strip_quotes and strip_signature on ticket updates?

#195 fixed Enhancement for ticket prefixes bas Konstantin Ryabitsev <icon@…>
Description

Some of the requests we receive need to be created with a closed status. It's kind of silly, but we need a record of the request for reference, but we don't want the ticket to be open because it's not an actionable item.

This is easy to accomplish using projects and ticket prefixes, but the following patch was necessary to be able to set status and resolution. There's really no reason why resolution should be excluded from the list of fields -- it just limits someone's options. :) Same goes for status.

#196 fixed The usage of a slash ( / ) in subjects is not permitted when forwarding bas jcuppen@…
Description

The slash is occurring to be an directory slash

  • Tested version is email2trac-1.1.0
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