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Ticket Resolution Summary Owner Reporter
#22 worksforme configuration for postfix+trac under apache+email2trac0.10 under ubuntu server bas Denis <denis@…>
Description
hi,

i really need your help. i know there is explanations on the wiki but
i
didn't understood them well.
postfix has is own user (for example titi).
one another user run apache and can launch trac-admin(for example
toto).
root can launch trac-admin too(for example tutu).
i created an alias in /etc/aliases for toto to launch email2trac
directly por the project toto. this file is owned by tutu in 644
rights
when i launch the test in tutu user and give the project toto in
argument, with the example mail it works.
when in user tutu i send the example by mail to toto, it doesnt work
and
i have this error in syslog :

Aug 28 17:52:34 crewhub email2trac: IOError: [Errno 13] Permission
denied: '/home/toto/www/trac/VERSION'
Aug 28 17:53:45 crewhub email2trac: Traceback (most recent call last):
Aug 28 17:53:45 crewhub email2trac:   File "/usr/bin/email2trac", line
1060, in ?     env = Environment(settings['project'], create=0)
Aug 28 17:53:45 crewhub email2trac:   File
"/var/lib/python-support/python2.4/trac/env.py", line 126, in
__init__     self.verify()
Aug 28 17:53:45 crewhub email2trac:   File
"/var/lib/python-support/python2.4/trac/env.py", line 174, in verify
fd = open(os.path.join(self.path, 'VERSION'), 'r')


Do you have an idea of misconfiguration ?
Can you give me a procedure to make it works ?

i wait for your answer. thanx a lot.

Denis ROY
#23 fixed Configuration problem bas Marc Zahnlecker <m.zahnlecker@…>
Description
Hello email2trac team,

I installed email2trac without the packet manager on a Suse 10.0
installation.
MTA and Trac users were specified by configure.

The email2trac.conf file looks this way:

[DEFAULT]
project: /usr/share/trac/projects/v3cms
debug: 10
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 0
umask: 022
email_comment: >
email_header: 0
trac_version: 0.5
enable_syslog : 0
alternate_notify_template :
drop_spam : 0
verbatim_format: 1
strip_signature: 0


[v3cms]
debug: 10
project: /usr/share/trac/projects/v3cms
spam_level: 5
-----------------------------------------

But when I use email2trac --project=v3cms < msg.txt
to test the configuration I'm getting the following error:

Traceback (most recent call last):
  File "/usr/local/bin/email2trac", line 1060, in ?
    env = Environment(settings['project'], create=0)
NameError: name 'Environment' is not defined

I don't have any idea what's the problem, so please help me to get
email2trac working.

Thank you for your help.
Best regards
M. Zahnlecker
#24 fixed "ImportError: No module named syslog" on Windows bas michael.th@…
Description

Running email2trac.py under Windows causes the following error:

ImportError: No module named syslog

This happens for Python 2.4.4 as well as 2.5; according to my research the simple explanation is that there is no syslog-module for Python on Windows as there is no syslog...

Attached to this ticket you will find a patch to conditionally load the syslog-module in case it is available on the current platform and to skip it otherwise. This patch is against source:/trunk/email2trac.py.in@189.

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