Custom Query (332 matches)
Results (19 - 21 of 332)
Ticket | Resolution | Summary | Owner | Reporter |
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#131 | fixed | AttributeError: 'module' object has no attribute 'collapse_rfc2231_value' | bas | otto@… |
Description |
Hi, i tried to install email2trac. But while trying email2trac < mail.txt TD: new_ticket user_dict[summary] = user_dict[reporter] = user_dict[owner] = user_dict[description] = user_dict[type] = defect user_dict[status] = user_dict[priority] = major user_dict[milestone] = user_dict[component] = test user_dict[version] = 2.00 user_dict[keywords] = user_dict[cc] = TD: Message part: Content-Type: text/plain TD: Inline body part TD: saving email to /tmp/tmpLj7jjn.email2trac i got the following message in syslog an no ticked has been created: Apr 6 17:25:52 web2 email2trac: Traceback (most recent call last): Apr 6 17:25:52 web2 email2trac: File "/usr/local/bin/email2trac", line 1564, in ? tktparser.parse(sys.stdin) Apr 6 17:25:52 web2 email2trac: File "/usr/local/bin/email2trac", line 981, in parse self.new_ticket(m, spam_msg) Apr 6 17:25:52 web2 email2trac: File "/usr/local/bin/email2trac", line 799, in new_ticket message_parts = self.get_message_parts(msg) Apr 6 17:25:52 web2 email2trac: File "/usr/local/bin/email2trac", line 1136, in get_message_parts format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower() Apr 6 17:25:52 web2 email2trac: AttributeError: 'module' object has no attribute 'collapse_rfc2231_value' /tmp/tmp2pskyA.email2trac shows the same content as the mail. some idea on it? |
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#225 | fixed | Attribute Error(s) | bas | anonymous |
Description |
I am receiving the following after running python email2trac.py < C:\Inetpub\mailroot\Drop\msg.eml from the command prompt: Traceback (most recent call last):
active)
t
ect_unixsocket
AttributeError?: 'module' object has no attribute 'AF_UNIX' Error in atexit._run_exitfuncs: Traceback (most recent call last):
run_exitfuncs
down
AttributeError?: SysLogHandler? instance has no attribute 'socket' Error in sys.exitfunc: Traceback (most recent call last):
run_exitfuncs
down
AttributeError?: SysLogHandler? instance has no attribute 'socket' Here's my environment: Trac running on Windows Server 2003, SP 2, x86 That server is not running Exchange, so I installed the built-in SMTP server. I followed the directions at https://subtrac.sara.nl/oss/email2trac/wiki/Email2tracInstallation/Windows (downloaded the three files, renamed them, put them in C:\Program Files\BitNami? Trac Stack\python\, and changed #configfile = '@email2trac_conf@' to configfile = 'email2trac.conf') My overall goal is to be able to send emails to an email address, and have those emails generate a ticket within Trac. I am able to see that my email made it to C:\Inetpub\mailroot\Drop\, but it looks like the email is not being processed. My guess is that there is an issue with the configuration of a few files, but I'm at a loss as to a fix, as I am a complete noob. Does anyone have any thoughts? |
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#326 | fixed | Automatically reopened a ticket closed | bas | ivanelsonnunes@… |
Description |
The email2trac automatically reopened a ticket now closed. How to avoid this behavior? [DEFAULT] project: /var/trac/projects/banana debug: 1 black_list: MAILER-DAEMON@ drop_spam : 1 drop_alternative_html_version: 1 email_quote: > html2text_cmd: ignore_trac_user_settings: 0 inline_properties: 1 reply_all : 0 spam_level: 5 strip_quotes: 1 strip_signature: 1 ticket_update: 1 ticket_update_by_subject: 1 ticket_update_by_subject_lookback: 30 umask: 022 verbatim_format: 1 log_type: file log_file: /var/tmp/email2trac.log mta_user: nobody DEFAULT_keywords : ServiceDesk DEFAULT_component : TRAC DEFAULT_priority : Alta DEFAULT_severity : Normal DEFAULT_type : Triagem DEFAULT_parents : 0 [banana] project: /var/trac/projects/banana cla_keywords : ServiceDesk cla_component : TRAC cla_priority : Alta cla_severity : Normal cla_type : Triagem cla_parents : 0 |