Custom Query (332 matches)

It would be nice to have a paired flag for the 'ticket_update' flag that reopens closed tickets when new emails related to those tickets are received. Or alternatively checks to see if the ticket is closed, opening a new ticket instead of appending to the old ticket.

This would be a huge help for our issue tracking system (we don't use trac so much for project management but more for a portal w/ issue tracking).

It would be useful to get email2trac aware of the 'workflow' entry of trac.ini's [ticket] section.

It would help to trigger custom workflow operations that are not handled by Trac's ConfigurableTicketWorkflow.

Hi

I'm trying to run email2trac with postfix. It kindof works, but just kindof.

When I test it with

mail tracproj < msg.txt

a new ticket is created, but it is not formated at all. The whole email, including headers and mime definition is part of the description of the new ticket. and there are no attachement. The body looks

From ...  Wed Mar  8 15:29:17 2006
Return-Path: <...>
X-Original-To: ...
Delivered-To: ...
Received: from surfboard.ka.sara.nl (surfboard.ka.sara.nl [145.100.6.3])
	by localhost.localdomain (Postfix) with ESMTP id 506702800682
	for <...>; Wed,  8 Mar 2006 15:29:17 +0100 (CET)
Received: from [145.100.6.134] ([145.100.6.134] RDNS failed) by
	surfboard.ka.sara.nl with Microsoft SMTPSVC(6.0.3790.1830); 
	Wed, 8 Mar 2006 15:29:17 +0100
Message-ID: <440EEA39.6070200@sara.nl>
Date: Wed, 08 Mar 2006 15:29:13 +0100
From: Bas van der Vlies <....>
User-Agent: Thunderbird 1.5 (Windows/20051201)
MIME-Version: 1.0
To: ...
Subject: Test123
Content-Type: multipart/mixed; boundary="------------070800080005060203060809"
X-OriginalArrivalTime: 08 Mar 2006 14:29:17.0140 (UTC)
	FILETIME=[AE40B940:01C642BC]

This is a multi-part message in MIME format.
--------------070800080005060203060809
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit

Test1234
Test1234

When I try to create a ticket with

email2trac --project=tracproj < msg.txt 

the email is created and formated just fine.

I run it with mta_user=nobody and trac_user=root (I know, it is not the best way to run it with root...)

Any idea what I missed or what I could have done wrong?

Thanks Florian