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Ticket Resolution Summary Owner Reporter
#277 fixed "database locked" issue bas thomas.moschny@…
Description
Hi,

I thought I'd ask per mail first, before creating a ticket; maybe this
is a (configuration) error on our side, or something like that.

Here's the issue: Occasionally we lose mails in our email2trac -> Trac
setup, and get trackbacks like this in the syslog:

Oct 26 11:35:00 <hostname> email2trac <prjname>: subject: u'#4951: XXX'
Oct 26 11:35:11 <hostname> email2trac <prjname>: Traceback (most recent call
last):
Oct 26 11:35:11 <hostname> email2trac <prjname>:   File
"/opt/trac/bin/email2trac", line 2553, in ?     tktparser.parse(sys.stdin)
Oct 26 11:35:11 <hostname> email2trac <prjname>:   File
"/opt/trac/bin/email2trac", line 1689, in parse     if not
self.ticket_update(m, result.group('reply')[:-1], spam_msg):
Oct 26 11:35:11 <hostname> email2trac <prjname>:   File
"/opt/trac/bin/email2trac", line 985, in ticket_update
tkt.save_changes(self.author, body_text, when, None, str(cnum))
Oct 26 11:35:11 <hostname> email2trac <prjname>:   File
"/trac/opt/lib/python2.4/site-
packages/Trac-0.11.8dev_r10236-py2.4.egg/trac/ticket/model.py", line 293, in
save_changes     db.commit()
Oct 26 11:35:11 <hostname> email2trac <prjname>:   File
"/usr/lib64/python2.4/site-packages/sqlite/main.py", line 540, in commit
self.db.execute("COMMIT")
Oct 26 11:35:11 <hostname> email2trac <prjname>: OperationalError: database
is locked

As you can see, we are using Python 2.4 (well, we are on Centos5),
Trac 0.11.8dev and email2trac 2.4.0 (I know there's a later version,
will try it, but couldn't find anything relevant in the changelog).

It seems clear that email2trac might not be causing the issue, but is
suffering from it: something else might be blocking the DB while
email2trac tries to insert or update a ticket.

So the question is: Can email2trac repeat and try again for a while, or
else save the message somewhere so it doesn't get lost?

Best regards,
Thomas
#278 fixed Conditional workflow bas Chris.Nelson@…
Description

I'd like an email2trac workflow to only be invoked when the e-mail sender is the ticket owner. Is there any way to configure this restriction?

#281 fixed installing email2trac in fedora 9 bas siddhu2006@…
Description

i am trying to install it in fedora 9,but couldn't be able to do it.The installation guide is not helpful to me.i have rpm manager installed,tried it ,but returns no packages available.plshelp me. i am a layman regarding fedora is considered.

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