Custom Query (332 matches)

Unable to get email2.8.8./ trac 1.1.4 working

Running default test message locally I'm getting the following error:

/usr/local/bin/email2trac --project anmm --virtualenv /srv/env/anmm < msg.txt

May 15 15:04:43 tgtwn email2trac anmm: Found trac version: 1.1
May 15 15:04:44 tgtwn email2trac anmm: Loading environment /srv/env/anmm/trac/anmm
May 15 15:04:44 tgtwn email2trac anmm: Main function parse
May 15 15:04:44 tgtwn email2trac anmm: saving email to /tmp/tmpmu3Phf.anmm.email2trac
May 15 15:04:44 tgtwn email2trac anmm: function get_message_parts()
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Main-Type: multipart
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Content-Type: multipart/mixed
May 15 15:04:44 tgtwn email2trac anmm: #011 Skipping multipart container
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Main-Type: text
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Content-Type: text/plain
May 15 15:04:44 tgtwn email2trac anmm: function inline_part()
May 15 15:04:44 tgtwn email2trac anmm: function email_to_unicode
May 15 15:04:44 tgtwn email2trac anmm: #011 repr:None type:<type 'NoneType'>
May 15 15:04:44 tgtwn email2trac anmm: #011 unicode filename: None
May 15 15:04:44 tgtwn email2trac anmm: #011 raw filename: None
May 15 15:04:44 tgtwn email2trac anmm: function strip_signature: ^-- $
May 15 15:04:44 tgtwn email2trac anmm: function inline_properties
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Main-Type: text
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Content-Type: text/plain
May 15 15:04:44 tgtwn email2trac anmm: function inline_part()
May 15 15:04:44 tgtwn email2trac anmm: function email_to_unicode
May 15 15:04:44 tgtwn email2trac anmm: #011 repr:'basje.txt' type:<type 'str'>
May 15 15:04:44 tgtwn email2trac anmm: #011 unicode filename: basje.txt
May 15 15:04:44 tgtwn email2trac anmm: #011 raw filename: 'basje.txt'
May 15 15:04:44 tgtwn email2trac anmm: function strip_signature: ^-- $
May 15 15:04:44 tgtwn email2trac anmm: function inline_properties
May 15 15:04:44 tgtwn email2trac anmm: function unique_attachment_names()
May 15 15:04:44 tgtwn email2trac anmm: function get_body_text()
May 15 15:04:44 tgtwn email2trac anmm: function debug_body:
May 15 15:04:44 tgtwn email2trac anmm: writing body to /tmp/tmpmu3Phf.anmm.email2trac.body
May 15 15:04:44 tgtwn email2trac anmm: function debug_attachments
May 15 15:04:44 tgtwn email2trac anmm: function get_sender_info
May 15 15:04:44 tgtwn email2trac anmm: function email_to_unicode
May 15 15:04:44 tgtwn email2trac anmm: #011 repr:'Bas van der Vlies' type:<type 'str'>
May 15 15:04:44 tgtwn email2trac anmm: #011 email name: Bas van der Vlies, email address: basv@sara.nl
May 15 15:04:44 tgtwn email2trac anmm: Traceback (most recent call last):
May 15 15:04:44 tgtwn email2trac anmm:   File "/usr/local/bin/email2trac", line 2915, in <module>#012    tktparser.parse(sys.stdin)
May 15 15:04:44 tgtwn email2trac anmm:   File "/usr/local/bin/email2trac", line 1782, in parse#012    self.get_sender_info(m)
May 15 15:04:44 tgtwn email2trac anmm:   File "/usr/local/bin/email2trac", line 376, in get_sender_info#012    users = [ (u,n,e) for (u, n, e) in self.env.get_known_users(self.db)
May 15 15:04:44 tgtwn email2trac anmm: TypeError: get_known_users() takes exactly 1 argument (2 given)
May 15 15:04:44 tgtwn email2trac anmm: saving email to /tmp/tmpDW8jmS.anmm.email2trac
May 15 15:04:44 tgtwn email2trac anmm: function get_message_parts()
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Main-Type: multipart
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Content-Type: multipart/mixed
May 15 15:04:44 tgtwn email2trac anmm: #011 Skipping multipart container
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Main-Type: text
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Content-Type: text/plain
May 15 15:04:44 tgtwn email2trac anmm: function inline_part()
May 15 15:04:44 tgtwn email2trac anmm: function email_to_unicode
May 15 15:04:44 tgtwn email2trac anmm: #011 repr:None type:<type 'NoneType'>
May 15 15:04:44 tgtwn email2trac anmm: #011 unicode filename: None
May 15 15:04:44 tgtwn email2trac anmm: #011 raw filename: None
May 15 15:04:44 tgtwn email2trac anmm: function strip_signature: ^-- $
May 15 15:04:44 tgtwn email2trac anmm: function inline_properties
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Main-Type: text
May 15 15:04:44 tgtwn email2trac anmm: #011 Message part: Content-Type: text/plain
May 15 15:04:44 tgtwn email2trac anmm: function inline_part()
May 15 15:04:44 tgtwn email2trac anmm: function email_to_unicode
May 15 15:04:44 tgtwn email2trac anmm: #011 repr:'basje.txt' type:<type 'str'>
May 15 15:04:44 tgtwn email2trac anmm: #011 unicode filename: basje.txt
May 15 15:04:44 tgtwn email2trac anmm: #011 raw filename: 'basje.txt'
May 15 15:04:44 tgtwn email2trac anmm: function strip_signature: ^-- $
May 15 15:04:44 tgtwn email2trac anmm: function inline_properties
May 15 15:04:44 tgtwn email2trac anmm: function unique_attachment_names()
May 15 15:04:44 tgtwn email2trac anmm: function get_body_text()
May 15 15:04:44 tgtwn email2trac anmm: function debug_body:
May 15 15:04:44 tgtwn email2trac anmm: writing body to /tmp/tmpDW8jmS.anmm.email2trac.body
May 15 15:04:44 tgtwn email2trac anmm: function debug_attachments

My email2trac.conf section for this trac is

[anmm] project: /srv/env/anmm/trac/anmm debug: 1 virtualenv: /srv/env/anmm spam_level: 1 strip_signature: 1 inline_properties: 1

Is there any way to set an owner for a new ticket? The method documented appears only to work for an updated ticket.

Sending an email using the subject line to set the priority doesn't work for me.

We have priority configured as follows: 0 Drop everything 1 Do now 2 Do next 3 Nice to have

I've attempted to set any number of values for the priority in the subject line

#?priority=1 #?priority=1 Do now #?priority=high #?priority="1 Do now"

Whatever I try, I can't get the new trac tickets to have the priority I want.

I have been able to set other properties: owner, component, type, etc. Only version fails to be set to a non-default value.

Suggestions on what I'm doing wrong or if there's a bug?