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Ticket Resolution Summary Owner Reporter
#308 fixed Problems with run_email2trac and no logging possible bas kmartinka@…


I'm trying to figure out how to configure email2trac with fetchmail, but I'm unable to get it working if the .fetchmailrc is set to : mda "/usr/local/bin/run_email2trac"

but it works, if I have set the following line : mda "/usr/local/bin/email2trac"

Unfortunately it imports all emails in to TRAC :(, even from unathorised users or previously deleted users (removed from permissions, but it seems, that since they are still in DB the email2trac resolves it)

  • The trac2email.conf in /usr/local/etc has following options enabled and set:
    log_file : /home/trac/email2trac.log
    log_level : DEBUG
    log_type : FILE
    ignore_trac_user_settings: 0
    ticket_permission_system: 1

It does not log(!) and it does ignore any permissions in TRAC.. It imports every email and it does not create the log file.

The fetchmail is being run under the account which has the permissions to the home directory.. (trac)

Please help me with the three installation issues :

  1. email2trac works, while run_email2trac does not (maybe explain the difference, please
  2. logging is not working
  3. permissions are not working

(Trac version 0.12.2)


#100 fixed problems with ticket follow-up bas zygis@…

im having problems posting follow-ups to tickets from emails.

email2trac works to create new tickets from email, so i dont think there's a problem there, however the follow-ups just never appear. any ideas where i can look for more clues? email2trac is working with fetchmail on a single project.

here's my email2trac.conf

project: /d/trac/darqenv
debug: 2
umask: 022
reply_all : 1
mailto_link: 0
email_comment: >
email_header: 0
trac_version: 0.11
enable_syslog : 1
alternate_notify_template: 0
verbatim_format: 0
strip_signature: 1
use_textwrap: 70
ticket_update: 1

output of fetchmail

fetchmail: 1 message for at
.TD: saving email to /tmp/msg.txt
TD: part1: Content-Type: text/plain
TD: part1: filename: None
TD: this part is not multipart
TD: writing part1 (/tmp/part1)
TD: saving email to /tmp/tmpEuThG_.email2trac
fetchmail: reading message of 1 (1392 header octets) (149 body octets) flushed
#207 fixed Problems with unicode-attachments in 1.4.5 bas hju@…

Emails with attachments containing unicode-charcters in filename are not handled in a usable way.

(see attached screenshots)

the attachments could not be opened

No handler matched request to /attachment/ticket/451/=?utf-8?Q?Budget_2010_-_Ger=C3=A4teliste_-_Danz?= =?utf-8?Q?ig.xls?=


Budget 2010 - Geräteliste - Warschau.xls
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