Custom Query (332 matches)

it would be nice if email2trac could check the email address against the
registered users and if there is a match accept the ticket.  also, as
people sometimes post from different addresses than their registered
ones, maybe also a file of added white_addrs would be cool.

Hi,

I'm using the latest version of email2trac 0.60 released 1/19/2009 on
trac 0.11 with ubuntu 8.10, and sendmail.

I'm seeing two issues and do not know if they are a bug or not. I can
post to the trac-user mailing list if need be and or open bugs if
necessary.

1. I have ignore_trac_user_settings set to 0 (zero) in my
email2trac.conf file(Defaults section), but the reporter never gets
set
to the login name, it will only set it to an email address

2. We send email to our exchange server which forwards to our ticket
system, the exchange server changes the mail header so the from email
address looks like firstname.lastname@servername.domain.com instead of
firstname.lastname@domain.com   The ticket gets created fine, and
users
get notified of the new ticket, but we also get a new ticket created
from a email bounc as first@servername.domainname.com being
undeliverable.  Not sure where it is stripping the lastname from?



Any ideas on these?


Thanks,

Matt Pusateri
also on trac IRC as Jeeplover or on trac-users as flatfender@gmail.com

untitled-part.html​

Trac v.0.12.2 TracFullBlog? plugin installed email2trac v.1.6.0

Try to post message into blog Support trac. Create message to trac's email address. Subject: blog:support

Unsuccess. Message was moved into .maildir/new. Ok Editing message again, change Subject field to blog: support Success!

So, I don't know how to:

1. remove keyword blog from post title ? Parser don't remove "blog" from title :(
2. Set the "author" field ?
3. Set the "categories" field?

I was make many tests message (30+) with different subject. And deside to try latest stable version email2trac - 2.0.2. I'm use config file from previos version. And do test again. As result:

• that version can't understand subject like blog: support and blog:support. I'm receive only new tickets in both cases.

Ok, turn debug on and what we're can see - parser find @keywords and generate the new tickets :(

Please help!

Can you add changes for editing in blog fields: author and categories? What wrong I do?

O'course if it would be need - I can upload configs and get more info to you.