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Ticket Resolution Summary Owner Reporter
#126 duplicate sendmail with email2trac problem (resubmitted with proper formatting) bas anonymous
Description

Hi, I've been looking through the archives and have followed the instructions for setting up sendmail with email2trac. i'm still having problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31888, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias <tracproj@columbia.icmethods.com> => "|run_email2trac - project=versicUserDocs_trac --ticket_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|run_email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac", ctladdr=<tracproj@col
umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: n28LvwZC012263: DSN: unknown mailer error 254



i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
/etc/smrsh
[root@columbia smrsh]# ll
total 24
8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/local/bin/email2trac
0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac -> /usr/local/bin/run_email2trac


the permissions seem to be correct

[root@columbia bin]# pwd
/usr/local/bin
[root@columbia bin]# ll run_email2trac
12 -rwxr-sr-x 1 root root 8497 Mar  8 00:27 run_email2trac
[root@columbia bin]# ll email2trac
40 -rwxr-xr-x 1 root root 39807 Mar  8 00:27 email2trac

running email2trac from the commandline worked correctly and i got a new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac -ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?

#127 duplicate sendmail with email2trac bas "Simon M. C. Butler" <simon@…>
Description

Hi, I've been looking through the archives and have followed the
instructions for setting up sendmail with email2trac. i'm still having
problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=31888, relay=[
127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message
accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias
<tracproj@columbia.icmethods.com
 > => "|run_email2trac --project=versicUserDocs_trac --ticket
_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|
run_email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac", ctladdr=<tracproj@col
umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00,
mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262:
n28LvwZC012263: DSN: unknown mailer error 254


i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
/etc/smrsh
[root@columbia smrsh]# ll
total 24
  8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
  0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/
local/bin/email2trac
  0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac ->
/usr/
local/bin/run_email2trac

running email2trac from the commandline worked correctly and i got a
new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt


Anyone got this working with sendmail? Have i missed something?
#128 duplicate your ticketing system is broken bas "Simon M. C. Butler" <simon@…>
Description

i tried to create a ticket like this:

Added by email2trac




and got ..

Added by email2trac




no tickets are allowed under the current setup
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