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Ticket Resolution Summary Owner Reporter
#174 fixed Setting PYTHON_EGG_CACHE based on parameter for run_email2trac bas pepl@…
Description

Since I could not get run_email2trac to run with my postfix 2.5.1/Ubuntu Hardy setup because I could not set PYTHON_EGG_CACHE in /etc/aliases (Command output: local: fatal: execvp PYTHON_EGG_CACHE=/some/path/.egg-cache: No such file or directory

I patched run_email2trac to except a parameter -eeggcache which if set will be passed on to email2trac

Works like email2trac: |"/usr/local/bin/run_email2trac --eggcache /some/path/.egg-cache" in aliases then. Patch attached

#280 invalid Email2trac receiving email bas peterdaly@…
Description

Hi, I can't seem to figure out how to setup the sever to recieve emails from our external mail server to our internal dns / trac server.

I have the sendmail configured on the trac server to work with the commandline test in the email2trac install notes. This creates a ticket and i get an email response but how can I set it up to get trac to retrieve replies from emails? I am currently using thunderbird on centos 5.4.

Appreciate any help or links to other how tos

Peter

#329 fixed initial import of threaded mbox to ticket, and subsequent upgrades bas pinto@…
Description

Hi there, I'm in the initial stages of educating myself on what can be expected from email2trac.

I'd like to do a bulk import of the whole support mailbox, and have the tickets threads recognized and build from the threads in the mailbox, using this syntax:

email2trac < ~/mail/support

However the whole mailbox is being imported as a single new ticket, including the raw attachments.

Subsequently I'd like to run the same above command every couple of minutes (via a crontab), and have the utility update trac only with the new emails or replies.

However the whole mailbox is being imported as a single new ticket again.

Reflecting back, the suggested installation exercise kept creating a new ticket every time I ran it again, and that was completely unexpected.

email2trac < msg.txt

Am I expecting too much?

Thanks Jaime

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