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Ticket Resolution Summary Owner Reporter
#327 fixed Error in the URL of attachments bas ivanelsonnunes@…
Description

The email2trac are attaching files to the Ticket. However Trac can not find the address of the Annex. I noticed that the file is in my directory:

"/var/<myTracENV>/files/attachments/ticket"

But the ticket is mounted the wrong way:

http://mysite.br/attachment/ticket/4450/SRN_Caixa006_20130719_Resumo% 20of% 20Fita.txt
#329 fixed initial import of threaded mbox to ticket, and subsequent upgrades bas pinto@…
Description

Hi there, I'm in the initial stages of educating myself on what can be expected from email2trac.

I'd like to do a bulk import of the whole support mailbox, and have the tickets threads recognized and build from the threads in the mailbox, using this syntax:

email2trac < ~/mail/support

However the whole mailbox is being imported as a single new ticket, including the raw attachments.

Subsequently I'd like to run the same above command every couple of minutes (via a crontab), and have the utility update trac only with the new emails or replies.

However the whole mailbox is being imported as a single new ticket again.

Reflecting back, the suggested installation exercise kept creating a new ticket every time I ran it again, and that was completely unexpected.

email2trac < msg.txt

Am I expecting too much?

Thanks Jaime

#330 fixed Agilo detection does not work patch bas sebastian@…
Description

Hey,

the Agilo support detction does not work with the current agilo trac plugin. They changed Ticket to AgiloTicket?. I think therefore the detction code has to be changed to import AgiloTicket? instead.

Greeting Sebastian

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