Custom Query (332 matches)

This sounds fantastic, but I am having trouble understanding what a user actually sends in their email when using email2trac.

Is it possible to add some examples of usage, for a recommended workflow/configuration? E.g. show the emails to:

• add a ticket
• append a comment
• append an attachment (if that is possible).

Email2trac doesn't work with [DEFAULT] configuration. Fails with the message "No Trac project is defined in the email2trac config file." If I use the named project configuration (Ex: [bas]), and then call email2trac with the --project bas option it works fine. Maybe something changed in the config-parsing dependencies?

Environment: Windows XP Python 2.5 Trac 0.11.1 Email2Trac 0.30

I tried to use a modified copie of /usr/lib/python2.4/site-packages/Trac-0.11-py2.4.egg/trac/ticket/templates/ticket_notify_email.txt as template for the initial notification to the reporter. This copy is placed in the same directory an specified in email2trac.conf

project: /home/trac/ticket
debug: 1
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 0
umask: 022
email_header: 0
trac_version: 0.11
enable_syslog: 1
alternate_notify_template: new_notify.txt
drop_spam: 0
verbatim_format: 0
strip_signature: 1
email_quote: >
strip_quotes: 1
ignore_trac_user_settings: 0
ticket_update: 1
blacklist: MAILER-DAEMON@

Trac-notification and reporter-notification is enabled, but always ticket_notify_email.txt is used as template.

[notification]
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = false
mime_encoding = base64
nevernotifyupdater = true
reporter_states = new,closed,reopened
smtp_always_bcc = hju@jochenkuhl.de
smtp_always_cc = 
smtp_default_domain = 
smtp_enabled = true
...

I've browsed the source to find the clue, but I found no bug. As I anderstood, the "standard-process" of notification is used to get_recipients. Therefore it is no additional notification sent but the replacement of the normal notification depending on the settings for notification (means: if always_notify_reporter = false there will never be a notification send to reporter.

Did I miss anything in the manual?

Is there any hidden option to enable it?