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Ticket Resolution Summary Owner Reporter
#267 fixed Deadlock with "UnicodeEncodeError: 'ascii' codec can't encode character u'\xfc' in position ##: ordinal not in range(128)" bas hju@…

This error is back! It was reported and solved in Ticket #184 for attachments.

Now its back for the summary... as I think. There are no attachments at the mail. (disregarding the html-content and a .gif)

The summary of the mail is called:

Spamfilter auf Kunden-Emails prüfen WG: Bewerbungen Ausbildungsplatz

The error is from the trac core (a known Problem:

2011-08-17 16:04:06 msg 122/122 (27140 bytes) msgid 1220533924/INBOX/1903 from <>
2011-08-17 16:06:06 Delivery error (command run_email2trac 26957 error (0, Traceback (most recent call last):
  File "/usr/lib/python2.5/logging/", line 667, in emit
UnicodeEncodeError: 'ascii' codec can't encode character u'\xfc' in position 63: ordinal not in range(128)))

The error interrupts email2trac. The mail is converted to a ticket and created but is never marked as processed. It`s a deadlock! You receive a Ticket every time the cron-job reads the inbox until you manually delete the Mail!

I'm using the trunk-version 556

#268 fixed tickets not created when recipient_list is not the first in the to-field bas anonymous

I set only one account in the recipient_list. When the users sends an issue to our support email which is in the recipient_list but they put another email before the support email in the to-field, a ticket is not created. log message says that the other email is not in the recipient list. Is there any work around to check all the emails in the to-field?

#269 invalid Any user can subscribe by self on any ticket in any tracs via email2trac bas slevin@…

If user know the project name, he is can change it in replay message to trac or he is can create a new e-mail to trac with and known Project_Name and after one space #Ticket_id in subject filed and send it. So trac subcribe that user after receive that message on ticket=#ID and Project =Project_Name from subject in the received e-mail without any checks of email authors permissions.

I guess enought to checking author of email (or senders e-mail address) with fileds author,CC (or any subcribers list) in exist ticket (equal ticket_id from subject in e-mail) and when users_name can't find in tickets subscribers of ticket - drop e-mail (or any other action)

Bas, can U make control of this check like variable in email2trac.conf ? - for example: check_subscribers_list = 0/1

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