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Ticket Resolution Summary Owner Reporter
#126 duplicate sendmail with email2trac problem (resubmitted with proper formatting) bas anonymous

Hi, I've been looking through the archives and have followed the instructions for setting up sendmail with email2trac. i'm still having problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31888, relay=[] [], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias <> => "|run_email2trac - project=versicUserDocs_trac --ticket_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|run_email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac", ctladdr=<tracproj@col> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: n28LvwZC012263: DSN: unknown mailer error 254

i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
[root@columbia smrsh]# ll
total 24
8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/local/bin/email2trac
0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac -> /usr/local/bin/run_email2trac

the permissions seem to be correct

[root@columbia bin]# pwd
[root@columbia bin]# ll run_email2trac
12 -rwxr-sr-x 1 root root 8497 Mar  8 00:27 run_email2trac
[root@columbia bin]# ll email2trac
40 -rwxr-xr-x 1 root root 39807 Mar  8 00:27 email2trac

running email2trac from the commandline worked correctly and i got a new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac -ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?

#324 fixed set_cc_fields ignoring existing cc on update bas tboudreau@…

with reply_all to 1 in the .conf ticket # has cc A response goes in with cc B expected: cc has A & B result cc only with B

Also always_cc and always_bcc addresses should be skipped from being added to the cc field.

#31 fixed set owner for new ticket bas michela@…

Is there any way to set an owner for a new ticket? The method documented appears only to work for an updated ticket.

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