Custom Query (332 matches)

Hi, I've been looking through the archives and have followed the instructions for setting up sendmail with email2trac. i'm still having problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31888, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias <tracproj@columbia.icmethods.com> => "|run_email2trac - project=versicUserDocs_trac --ticket_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|run_email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac", ctladdr=<tracproj@col
umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: n28LvwZC012263: DSN: unknown mailer error 254

i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
/etc/smrsh
[root@columbia smrsh]# ll
total 24
8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/local/bin/email2trac
0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac -> /usr/local/bin/run_email2trac

the permissions seem to be correct

[root@columbia bin]# pwd
/usr/local/bin
[root@columbia bin]# ll run_email2trac
12 -rwxr-sr-x 1 root root 8497 Mar  8 00:27 run_email2trac
[root@columbia bin]# ll email2trac
40 -rwxr-xr-x 1 root root 39807 Mar  8 00:27 email2trac

running email2trac from the commandline worked correctly and i got a new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac -ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?

with reply_all to 1 in the .conf ticket # has cc A response goes in with cc B expected: cc has A & B result cc only with B

Also always_cc and always_bcc addresses should be skipped from being added to the cc field.

Is there any way to set an owner for a new ticket? The method documented appears only to work for an updated ticket.