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Ticket Resolution Summary Owner Reporter
#275 worksforme Ticket updates do not display reporter address ('From'-header) bas rvengelen@…
Description

When updating an existing ticket through email2trac, the added comment does not contain the From: header.

The wanted result is something like the following:

  • original message:
From: Some One <someone@example.org>
To: An Other <another@example.org>
CC: <email2trac@example.org>
Date: Tue, 18 Oct 2011 15:44:06 +0200
Subject: RE: some subject (reference: #9304:)

...

  • gets translated in a new comment added to ticket 9304 containing the following:
On Tue, 18 Oct 2011 15:44:06 +0200 Some One <someone@example.org> wrote:

Messagetext

#170 duplicate Inline Properties bas samuel@…
Description

I have found it annoying to specify ticket attributes in the subject of an email. It would be nice if it was possible to specify ticket attributes in the message body, in stead.

Another disadvantage of specifying ticket attributes in the message subject is that unintentional ticket attribute modifications are likely when replying to a previous "email2trac" email. Specifying them in the message body eliminates this possibility.

#171 fixed Specify ticket properties in message body bas samuel@…
Description

I have found it annoying to specify ticket attributes in the subject of an email. It would be nice if it was possible to specify ticket attributes in the message body, in stead.

Another disadvantage of specifying ticket attributes in the message subject is that unintentional ticket attribute modifications are likely when replying to a previous "email2trac" email. Specifying them in the message body eliminates this possibility.

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