Custom Query (332 matches)

This error is back! It was reported and solved in Ticket #184 for attachments.

Now its back for the summary... as I think. There are no attachments at the mail. (disregarding the html-content and a .gif)

The summary of the mail is called:

Spamfilter auf Kunden-Emails prüfen WG: Bewerbungen Ausbildungsplatz

The error is from the trac core (a known Problem:

2011-08-17 16:04:06 msg 122/122 (27140 bytes) msgid 1220533924/INBOX/1903 from <####@jochenkuhl.de>
2011-08-17 16:06:06 Delivery error (command run_email2trac 26957 error (0, Traceback (most recent call last):
  File "/usr/lib/python2.5/logging/handlers.py", line 667, in emit
    self.socket.send(msg)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xfc' in position 63: ordinal not in range(128)))

The error interrupts email2trac. The mail is converted to a ticket and created but is never marked as processed. It`s a deadlock! You receive a Ticket every time the cron-job reads the inbox until you manually delete the Mail!

I'm using the trunk-version 556

The Ticket is created and the attachments are added as "none", "none-1".

The screenshots are embedded in the ticket as image either.

At the bottom of the description, the Attachments are listet with their former names

Attachments:

• Störungen teX Jan 2010.xls
• StörungenteX Feb 2010.xls

so far so good. But execution crashes! (and the ticket is created again and again calling run_email2trac)

our getmail

2010-03-11 13:56:05 Delivery error (command run_email2trac 24820 error (1, Traceback (most recent call last):
  File "/usr/local/bin/email2trac", line 1772, in <module>
    tktparser.save_email_for_debug(m, True)
  File "/usr/local/bin/email2trac", line 578, in save_email_for_debug
    self.debug_attachments(message_parts)
  File "/usr/local/bin/email2trac", line 544, in debug_attachments
    print 'TD: writing part%d (%s)' % (n,part_file)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 26: ordinal not in range(128)))

syslog:

Mar 11 13:56:05 stock email2trac: Traceback (most recent call last):
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 1754, in <module>#012    tktparser.parse(sys.stdin)
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 1109, in parse#012    self.new_ticket(m, subject, spam_msg)
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 938, in new_ticket#012    error_with_attachments =  self.attachments(message_parts)
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 1534, in attachments#012    path, fd =  util.create_unique_file(os.path.join(self.TMPDIR, filename))
Mar 11 13:56:05 stock email2trac:   File "/usr/lib/python2.5/site-packages/trac/util/__init__.py", line 227, in create_unique_file#012    return path, os.fdopen(os.open(path, flags, 0666), 'w')
Mar 11 13:56:05 stock email2trac: UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 7: ordinal not in range(128)

version is 1.2.0

How can i manage from field from emails? Exist a way to parse a field in the header (for example, from) to a custom field on my trac project?