Custom Query (332 matches)

I have trac version 0.12.0 and agilo 0.9.5. When I ran email2trac to update a ticket I had a traceback. I fixed it with this patch:

$ diff email2trac email2trac.orig 
982,987d981
<             # Agilo specific modifications
<             from agilo.utils.config import AgiloConfig
<             if AgiloConfig(self.env).is_agilo_enabled:
<                 from agilo.ticket.model import AgiloTicket
<                 tkt = AgiloTicket(self.env, self.id, self.db)
< 
1217,1222d1210
<         # Agilo specific modifications
<         from agilo.utils.config import AgiloConfig
<         if AgiloConfig(self.env).is_agilo_enabled:
<             from agilo.ticket.model import AgiloTicket
<             tkt = AgiloTicket(self.env)
< 

yes the subject line remains intact and all that is changed is that it
has
RE: in front of it.  I see in your posts that it may need to configure
the
ticket number in front of the subject.  Is that configured on the
backend or
is that added manually by the requestor or replier?  It does not make
sense
if the user need to manually input the ticket # in the subject.  I
also
don't want the ticket # to show up in the subject.  I just want
replies back
and forth and trac should still know that it is an update vs a new
ticket.

Subject: #4: Bas --> will update ticket #4

The version of email2 trac was from Sept 13 2005.

On Thu, Aug 27, 2009 at 11:06 AM, Bas van der Vlies <basv@sara.nl>
wrote:

Hello email2trac people,

The documentation says that ticket update by E-mail is possible.

There is an example where ticket 1529 is updated by putting '#1529' in the Subject line. ( the example could be read as that '[hic] #1529:' should be in the Subject line )

What is needed to update ticket 1529 by E-mail without modifing the Subject line?