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Ticket Resolution Summary Owner Reporter
#293 fixed wrong transfer CC from email to ticket's CC filed bas slevin@…
Description

Stand for tests: trac 0.12.2 on gentoo linux - copy of the production trac machine with a little changes in trac.ini in [notification] section. Email2Trac v.2.4.7 and the same situation with v.2.5.0

As I understand when e-mail contain into CC field some addresses - email2trac put that addresses into ticket's CC field - right? For me that doesn't work in both version of em2tr. I write first email into trac - without CC addresses in the email. All is ok - new ticket created into trac. CC field of that ticket is empty. I send second message as reply on the notification from trac, email in CC field contain one email address - in ticket we received new comment from my email and ticket's CC fields stay empty.

PS: I was try put CC into subject - that dowsn't work too. Only @cc:email work fine for me - is it correct?

May be somebody have a quick patch for fix it? or only I'm is a "lucky man" ?

#294 fixed emailtotrac bas m.frigui@…
Description
Hello

I have a one question

there is a possibility to create a ticket with the command line

emailtotrac

thank you for your answer

your sincerely



Mr frigui
#295 fixed Patch to get email2trac to work correctly with the Agilo plugin bas anonymous
Description

The Agilo plugin breaks email2trac because it redefines Ticket. The following patch is a quick hack to get it working again.

--- email2trac.orig 2012-05-04 17:31:44.959978983 -0400
+++ email2trac 2012-05-04 17:32:03.960302778 -0400
@@ -1187,6 +1187,10 @@
         self.logger.debug('function new_ticket')

         tkt = Ticket(self.env)
+        from agilo.utils.config import AgiloConfig
+        from agilo.ticket.model import AgiloTicket
+        if AgiloConfig(self.env).is_agilo_enabled:
+            tkt = AgiloTicket(self.env)

         self.set_reply_fields(tkt, msg)
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