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Ticket Resolution Summary Owner Reporter
#160 fixed Command died with status 1 bas alexander.sieke@…
Description
postfix/local[7510]: 29C2939C004: to=<ticket@ffff.de>, relay=local, delay=0.95, delays=0.04/0.
01/0/0.9, dsn=5.3.0, status=bounced (Command died with status 1: "/usr/local/bin/run_email2trac". Command output: TD: saving
 email to /tmp/tmpAQf2AX.email2trac )

Ticket is correctly in the ticketsystem, but the sender gets a undelivered mail back of the mail system.

#228 fixed clearing ticket fields via inline properties doesn't work bas thomas.moschny@…
Description

Expected to be able to clear ticket fields by using empty inline properties, like this:

@customer_id:

but that doesn't work, the field contents isn't cleared. (Trac 0.11.7, email2trac r492)

Seems this is explicitly checked here. Is there a reason for that check?

#249 fixed @CC: field is ignored upon ticket creation bas naumann@…
Description

If I add the @CC: field to an email which will create a new ticket, the CC field will not be set. Ín contrast to the owner field for example.

I the Webgui this works perfect and the Mail of the new ticket creation will be already sent to the CC email.

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