Emails contain an incorrect ticket URL

[thomasdn@…]

When receiving e-mails from email2trac the footer contains a URL to the ticket. The URL however is not valid.

Here is an example:

Ticket URL: </ticket/2201>
trac.sikkerhed.org <https://trac.sikkerhed.org/>
Sikkerhed.org ApS

The correct URL in this case is: ​https://trac.sikkerhed.org/ticket/2201

[bas]

What did you specify in the '[project]' section of trac.ini?:

I have specified for email2trac this:

[project]
descr = Documentation server for email2trac
name = email2trac
url = https://subtrac.sara.nl/oss/email2trac

[support@…]

email2trac config file

[support@…]

I tried inlining the config file, but was disallowed by trac (it thought it was spam).

I have attached the config file above.

[bas]

You have to edit these settings in trac.ini, not email2trac.conf!

[software@…]

Oops, I misread that. In any case, we have had the following line the whole time:

url = https://trac.sikkerhed.org/

(Pretty much all comments are regarded as spam!)

Any other ideas?

[bas]

instead of using anonymous, fill in a name or email address then the comment is not considered as SPAM. Can you sent or attach your trac.ini?

[Christian Iversen <support@…>]

Our trac.ini

[Christian Iversen <support@…>]

As you can see, I've attached our trac.ini. I'm looking forward to any tips or comments you might have

[Christian Iversen <software@…>]

I'm adding us to CC.

[Christian Iversen <software@…>]

..bump? :)

[basv@…]

I am clueless. So still no correct URL in the footer? Did you restart
apache when you did the changes?

[basv@…]

I found the problem, add this to your trac.ini:
{{{
[trac]
base_url = https://subtrac.sara.nl/oss/email2trac
}}}

[Christian Iversen <software@…>]

Oh, brilliant! Thank you very much!