outstanding permissions issue with email2trac

[stroller]

i'm using email2trac with postfix and as per the instructions on the wiki did not use run_email2trac - email2trac is invoked directly by an alias

everything is working except one issue. when i create a ticket from the web with an attachment the attachment dir is owned by www-data:www-data but when a ticket comes from postfix (via email2trac) its owned by nobody:www-data

i want to attach a file to this ticket from the web after the original ticket was created by email2trac but can't due to the permissions described above. i did set ui on the email2trac binary but this didn't help. i also set the sticky bit on the attachments dir but this didn't help either.

any advice would be much appreciated, thx

[bas]

I am using run_email2trac which corrects the permission problem you described. Did you follow the instructions on wiki:

• ​https://subtrac.sara.nl/oss/email2trac/wiki/Email2tracMta#Postfix

If i read it correctly your alias file must be owned by www-data. So postfix will use this user.

what do you mean by this sentence:

did set ui on the email2trac

If it means set userid bit. You must change a kernel parameter. Default the linux kernel will prevent this for scripts. Because this is a bug security risk.

[stroller]

right - i was confused by the setui nonsense and hadn't set the permissions on the alias.db file correctly. i fixed that and it worked, thx for the support!