Opened 14 years ago

Last modified 12 years ago

#194 assigned enhancement

Better way of stripping outlook-style top-post replies

Reported by: Konstantin Ryabitsev <icon@…> Owned by: bas
Priority: major Milestone: strip signature/quotes
Component: email2trac Version: 1.3.2
Keywords: Cc:


Note that this works well only in conjunction with "strip quotes only on ticket update" functionality suggested in #192. The trouble with Outlook-style replies is that message forwards have the exact same format as message replies. If you apply this patch without stripping quotes on ticket updates, you will potentially lose important data if someone forwards you an email to start a new request or cc's you in the middle of an existing thread.

Attachments (2)

better-strip-outlook-style-replies.patch (1.2 KB) - added by Konstantin Ryabitsev <icon@…> 14 years ago.
Enhancement to strip-outlook-replies functionality.
msoutlook_quote.patch (684 bytes) - added by slevin@… 12 years ago.
Simple patch outlook's overquoting

Download all attachments as: .zip

Change History (5)

Changed 14 years ago by Konstantin Ryabitsev <icon@…>

Enhancement to strip-outlook-replies functionality.

comment:1 Changed 14 years ago by bas

  • Milestone set to strip signature/quotes
  • Status changed from new to assigned

Thanks will read it and apply it. This is only for outlook, is this language independent?. I have a lot of requests/enhancements for this topic, see:

comment:2 Changed 14 years ago by Konstantin Ryabitsev <icon@…>

Hmm... This patch is probably not language independent. I would expect that localized versions of Outlook would put something else instead of "From:" and "Sent:", but I have no firsthand experience with that.

Changed 12 years ago by slevin@…

Simple patch outlook's overquoting

comment:3 Changed 12 years ago by slevin@…

Other simple patch for cut outlook overquoting. Author: Artem Savkov (artem at adriver dot ru)

Again about cutting outlook's overquoting. My collegue wrote a little path for fix that. Patch in attachment. Patch was applied to version 2.4.5 and for us - it works.

And some idea about quote parser: do you thing about divide parser on modules? I'm explain my idea - can you (if it interesting o'course) make quote parser like chain for other peoples can create including modules for parsing quote by themself algorithms?

How you think about it?

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