id summary reporter owner description type status priority milestone component version resolution keywords cc 195 Enhancement for ticket prefixes Konstantin Ryabitsev bas "Some of the requests we receive need to be created with a closed status. It's kind of silly, but we need a record of the request for reference, but we don't want the ticket to be open because it's not an actionable item. This is easy to accomplish using projects and ticket prefixes, but the following patch was necessary to be able to set status and resolution. There's really no reason why resolution should be excluded from the list of fields -- it just limits someone's options. :) Same goes for status." enhancement closed major 1.4.0 email2trac 1.3.2 fixed