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#224 closed defect (fixed)
Email2trac keeps sending updates
Reported by: | chawkins@… | Owned by: | bas |
---|---|---|---|
Priority: | major | Milestone: | |
Component: | email2trac | Version: | 1.6.0 |
Keywords: | Cc: |
Description
I am testing an automated email that comes from Salesforce when certain trigger happens and it creates a ticket in trac via Email2trac.
However, the ticket won't stop updating the comments and I can't delete the ticket because it's in use.. What can i do? Is this a Salesforce or Email2trac bug?
It literally updates it every couple of seconds...
Attachments (0)
Change History (2)
comment:1 Changed 14 years ago by chawkins@…
- Resolution set to fixed
- Status changed from new to closed
comment:2 Changed 14 years ago by bas
Did you also set the smtp_from on trac.ini to the same adress. Email2trac will detect if there is an email loop when reply_all"" is set. Or just unset this and the cc-addresses are not parsed at all.
which version of email2trac do you use?
Note: See
TracTickets for help on using
tickets.
Nevermind... the issue was that email2trac was being set as the cc and kept making an email loop...