Modify ↓
Opened 13 years ago
Closed 13 years ago
#232 closed defect (fixed)
ticket type
Reported by: | ne.lemmens@… | Owned by: | bas |
---|---|---|---|
Priority: | major | Milestone: | |
Component: | email2trac | Version: | 1.6.0 |
Keywords: | Cc: |
Description
Dear Mr Van der Vlies, I was wondering how I can change the default ticket type when a ticket is created by email2trac. I'm only able to find an old configuration option ticket_type which doesn't seem to work. Am I able to change the default ticket type? Regards Niels Lemmens Netherlands P.S. In case you are dutch, which probably is the case, we can continue this conversationin dutch :)
Attachments (0)
Change History (3)
comment:1 Changed 13 years ago by bas
- Status changed from new to assigned
comment:2 Changed 13 years ago by ne.lemmens@…
Hi, Thanks for the fast response! I've read the manual and then it hit me (or as we say in dutch: het muntje viel). The files that I defined should reside in the template folder of my project, and not in the global template folder of trac. By doing that, my problems disappeared. Regards, Niels Lemmens 2011/1/9 email2trac <email2trac@sara.nl>:
comment:3 Changed 13 years ago by bas
- Resolution set to fixed
- Status changed from assigned to closed
Is een lekker gevoel als het muntje valt. I will close the ticket ;-)
Note: See
TracTickets for help on using
tickets.
I am dutch ;-). Maybe somebody is also reading this ticket so i will answer in english. Did you read https://subtrac.sara.nl/oss/email2trac/wiki/Email2tracConfiguration#Defaultvaluesforticketfields?, eg: