Opened 12 years ago

Closed 12 years ago

#275 closed enhancement (worksforme)

Ticket updates do not display reporter address ('From'-header)

Reported by: rvengelen@… Owned by: bas
Priority: minor Milestone:
Component: email2trac Version: 2.4.2
Keywords: Cc:


When updating an existing ticket through email2trac, the added comment does not contain the From: header.

The wanted result is something like the following:

  • original message:
From: Some One <>
To: An Other <>
CC: <>
Date: Tue, 18 Oct 2011 15:44:06 +0200
Subject: RE: some subject (reference: #9304:)


  • gets translated in a new comment added to ticket 9304 containing the following:
On Tue, 18 Oct 2011 15:44:06 +0200 Some One <> wrote:


Attachments (0)

Change History (2)

comment:1 Changed 12 years ago by bas

  • Priority changed from major to minor
  • Status changed from new to assigned

Your basically want another header output. Did you try:

email_header: 1

comment:2 Changed 12 years ago by bas

  • Resolution set to worksforme
  • Status changed from assigned to closed

No response

Add Comment

Modify Ticket

Change Properties
as closed The owner will remain bas.
The resolution will be deleted. Next status will be 'reopened'.

E-mail address and user name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.