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Opened 10 years ago

Closed 10 years ago

#275 closed enhancement (worksforme)

Ticket updates do not display reporter address ('From'-header)

Reported by: rvengelen@… Owned by: bas
Priority: minor Milestone:
Component: email2trac Version: 2.4.2
Keywords: Cc:

Description

When updating an existing ticket through email2trac, the added comment does not contain the From: header.

The wanted result is something like the following:

  • original message:
From: Some One <someone@example.org>
To: An Other <another@example.org>
CC: <email2trac@example.org>
Date: Tue, 18 Oct 2011 15:44:06 +0200
Subject: RE: some subject (reference: #9304:)

...

  • gets translated in a new comment added to ticket 9304 containing the following:
On Tue, 18 Oct 2011 15:44:06 +0200 Some One <someone@example.org> wrote:

Messagetext

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Change History (2)

comment:1 Changed 10 years ago by bas

  • Priority changed from major to minor
  • Status changed from new to assigned

Your basically want another header output. Did you try:

email_header: 1

comment:2 Changed 10 years ago by bas

  • Resolution set to worksforme
  • Status changed from assigned to closed

No response

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