Fwd: email2trac not compatible with trac 1.0?

[thomas.schabetsberger@…]

Dear Support,

I have updated to the latest stable release of trac 1.0. Now email2trac
stopped working. I get an error in the logs:

Sep 28 20:55:59 minerva email2trac trac: TRAC version 0.0 is not supported

Do you have an idea what to do?

Best regards,
Thomas







DDr. Thomas Schabetsberger
Einhornweg 26a
6068 Mils
Austria

Email: thomas.schabetsberger@webtek.at
Mobile: +43 664 2062399
Fax: +43 5223 20102 15


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[thomas.schabetsberger@…]

Added by email2trac

[anonymous]

I updated to version 2.6 now, but this had no effect. The setup is:

/etc/fetchmailrc

poll mail.bla.com protocol IMAP username "trac-ticket" password "xxxxxxxxxxxx"
mda "/usr/local/bin/run_email2trac --eggcache /var/tmp"

/usr/local/etc/email2trac.conf

DEFAULT]
project: /var/data/trac
debug: 0
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 0
umask: 022
email_header: 0
trac_version: 1.0
enable_syslog : 1
alternate_notify_template :
alternate_notify_template_update :
drop_spam : 0
verbatim_format: 1
strip_signature: 0
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
black_list: MAILER-DAEMON@
drop_alternative_html_version: 1
ticket_update: 1
python_egg_cache : /var/tmp

ll /var/tmp

drwxrwxrwt  4 root root  4096 Sep 30 19:59 tmp/

[thomas.schabetsberger@…]

tail /var/log/syslog

Sep 30 21:05:01 minerva CRON[20233]: (fetchmail) CMD (/usr/bin/fetchmail -s -f /etc/fetchmailrc 2>&1 > /dev/null)
Sep 30 21:05:06 minerva fetchmail[20234]: error writing message text 
Sep 30 21:05:06 minerva fetchmail[20234]: MDA error while fetching from trac-ticket@mail.med-home.com 
Sep 30 21:05:06 minerva fetchmail[20234]: Query status=6 (IOERR) 

sometimes there is also an

Sep 30 20:55:08 minerva email2trac trac: TRAC version 0.0 is not supported

[anonymous]

see #302. I have to add version 1.0 to allowed versions. Can you execute these code:

python
from trac import __version__ as trac_version
print trac_version

[anonymous]

(webtek)root@minerva:/# python Python 2.6.5 (r265:79063, Apr 16 2010, 13:57:41) [GCC 4.4.3] on linux2 Type "help", "copyright", "credits" or "license" for more information.

from trac import version as trac_version print trac_version

1.0

[thomas.schabetsberger@…]

sorry, better formatted:

(webtek)root@minerva:/# python
Python 2.6.5 (r265:79063, Apr 16 2010, 13:57:41) 
[GCC 4.4.3] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> from trac import __version__ as trac_version
>>> print trac_version
1.0
>>>

[bas]

(In [613]) Quick fix for trac 1.0 version, untested, see #303

[thomas.schabetsberger@…]

Thank you for your quick response.

I guess there is a small typo in line 2644: startswith instead of startwith.

I have now managed to get the msg.txt 123 test ticket into trac, without errors. However via fetchmail I still receive the same errors in syslog:

Sep 30 23:46:23 minerva email2trac trac: subject: u'Test123'
Sep 30 23:50:02 minerva CRON[11312]: (fetchmail) CMD (/usr/bin/fetchmail -s -f /etc/fetchmailrc 2>&1 > /dev/null)
Sep 30 23:50:06 minerva fetchmail[11313]: error writing message text 
Sep 30 23:50:06 minerva fetchmail[11313]: MDA error while fetching from trac-ticket@mail.med-home.com 
Sep 30 23:50:06 minerva fetchmail[11313]: Query status=6 (IOERR) 
Sep 30 23:55:01 minerva CRON[15653]: (fetchmail) CMD (/usr/bin/fetchmail -s -f /etc/fetchmailrc 2>&1 > /dev/null)
Sep 30 23:55:06 minerva fetchmail[15654]: error writing message text 
Sep 30 23:55:06 minerva fetchmail[15654]: MDA error while fetching from trac-ticket@mail.med-home.com 
Sep 30 23:55:06 minerva fetchmail[15654]: Query status=6 (IOERR) 

[bas]

(In [614]) fixed a typo in detecting which trac version is installed, see #303

[bas]

Replying to thomas.schabetsberger@…:

Thank you for your quick response.

Your welcome

I guess there is a small typo in line 2644: startswith instead of startwith.

Just fixed it!

I have now managed to get the msg.txt 123 test ticket into trac, without errors. However via fetchmail I still receive the same errors in syslog:

So email2trac is working!

Sep 30 23:46:23 minerva email2trac trac: subject: u'Test123'
Sep 30 23:50:02 minerva CRON[11312]: (fetchmail) CMD (/usr/bin/fetchmail -s -f /etc/fetchmailrc 2>&1 > /dev/null)
Sep 30 23:50:06 minerva fetchmail[11313]: error writing message text 
Sep 30 23:50:06 minerva fetchmail[11313]: MDA error while fetching from trac-ticket@mail.med-home.com 
Sep 30 23:50:06 minerva fetchmail[11313]: Query status=6 (IOERR) 
Sep 30 23:55:01 minerva CRON[15653]: (fetchmail) CMD (/usr/bin/fetchmail -s -f /etc/fetchmailrc 2>&1 > /dev/null)
Sep 30 23:55:06 minerva fetchmail[15654]: error writing message text 
Sep 30 23:55:06 minerva fetchmail[15654]: MDA error while fetching from trac-ticket@mail.med-home.com 
Sep 30 23:55:06 minerva fetchmail[15654]: Query status=6 (IOERR) 

It is a fetchmail problem if i read it correctly it is a permission problem. Fetcmail can write its message to a temp file maybe. Or some permissions in your trac installation are differentt. If email2trac has an error it will log it in your syslog (assuming unix installation)

[bas]

trac 1.0 is supported by email2trac