Modify ↓

Opened 11 years ago

Closed 11 years ago

#311 closed setup (fixed)

Problems with html conversion

Reported by: demianpaz@… Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 2.6.2
Keywords: Cc:

Description

I installed html2text on my system (Debian Squeeze) and configured de email2trac.conf with html2text_cmd as is described in the Wiki page, but nothing happends. How can i debug this problem?

Attachments (0)

Change History (5)

comment:1 Changed 11 years ago by bas

  • Status changed from new to assigned

You can set the debug flag in in email2trac.conf, this will dump the raw message in '/tmp' and logs everything in your syslog if you use unix, With the raw email message in '/tmp' you can use the command-line:

  • email2trac -n -d -p <name> < /tmp/<dump_message>

My option is:

  • html2text_cmd: /usr/bin/html2text -nobs

comment:2 Changed 11 years ago by bas

which version did you install?

comment:3 Changed 11 years ago by demianpaz@…

When the email is sent, for example, by a Gmail account (vía web interface gmail.com), the body is OK. With Thunderbird in html format, the body is saved as attachment :-(

comment:4 Changed 11 years ago by bas

That is another problem, see configuration option:

  • drop_alternative_html_version: 0 OPTIONAL, if set then drop the HTML part of the message that is t he same as the plain text version

comment:5 Changed 11 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

I think it is solved

Add Comment

Modify Ticket

Change Properties
Action
as closed The owner will remain bas.
The resolution will be deleted. Next status will be 'reopened'.
Author


E-mail address and user name can be saved in the Preferences.

Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.