id summary reporter owner description type status priority milestone component version resolution keywords cc 326 Automatically reopened a ticket closed ivanelsonnunes@… bas "The email2trac automatically reopened a ticket now closed. How to avoid this behavior? {{{#!python [DEFAULT] project: /var/trac/projects/banana debug: 1 black_list: MAILER-DAEMON@ drop_spam : 1 drop_alternative_html_version: 1 email_quote: > html2text_cmd: ignore_trac_user_settings: 0 inline_properties: 1 reply_all : 0 spam_level: 5 strip_quotes: 1 strip_signature: 1 ticket_update: 1 ticket_update_by_subject: 1 ticket_update_by_subject_lookback: 30 umask: 022 verbatim_format: 1 log_type: file log_file: /var/tmp/email2trac.log mta_user: nobody DEFAULT_keywords : ServiceDesk DEFAULT_component : TRAC DEFAULT_priority : Alta DEFAULT_severity : Normal DEFAULT_type : Triagem DEFAULT_parents : 0 [banana] project: /var/trac/projects/banana cla_keywords : ServiceDesk cla_component : TRAC cla_priority : Alta cla_severity : Normal cla_type : Triagem cla_parents : 0 }}}" setup closed trivial email2trac 2.7.0 fixed