Opened 10 years ago
Last modified 9 years ago
#332 assigned defect
email2trac without updating updater
Reported by: | Ben | Owned by: | bas |
---|---|---|---|
Priority: | major | Milestone: | |
Component: | email2trac | Version: | 2.7.0 |
Keywords: | Cc: |
Description
I want to use trac as a backend support system with an email front-end via email2trac. The problem is that trac defaults to sending out emails for every change to a ticket, so when someone emails a new ticket or a response (via email2trac) Trac emails them the ticket change that they just made (or sends no notification depending on trac config). I want to suppress that so the only notifications they get are changed done by other people.
One solution to this is the trac plugin to change notification behavior: NeverNotifyUpdater . My problem is I can't get email2trac to use this plugin.
Looking at the code for email2trac, is seems to load the trac environment and load my plugins (including NeverNotifyUpdaterPlugin) but I think email2trac is sending notifications from a method that NeverNotifyUpdaterPlugin doesn't see (or hijack for its own purposes).
Maybe there is a better way to get Trac / email2trac not to send out notifications to the updater (AnnouncerPlugin although I don't see how to configure it to do that)?
I'm using 2.7.6 for email2trac and trac 1.0.1.
Thanks,
Attachments (0)
Change History (3)
comment:1 Changed 10 years ago by Ben
comment:2 Changed 10 years ago by bas
- Reporter changed from bugreporter@… to Ben
Just did it. You won't receive ticket updates
comment:3 Changed 9 years ago by bas
- Status changed from new to assigned
Any way to hide my email address from the ticket?