id summary reporter owner description type status priority milestone component version resolution keywords cc 332 email2trac without updating updater Ben bas "I want to use trac as a backend support system with an email front-end via email2trac. The problem is that trac defaults to sending out emails for every change to a ticket, so when someone emails a new ticket or a response (via email2trac) Trac emails them the ticket change that they just made (or sends no notification depending on trac config). I want to suppress that so the only notifications they get are changed done by other people. One solution to this is the trac plugin to change notification behavior: [http://trac-hacks.org/wiki/NeverNotifyUpdaterPlugin NeverNotifyUpdater ]. My problem is I can't get email2trac to use this plugin. Looking at the code for email2trac, is seems to load the trac environment and load my plugins (including !NeverNotifyUpdaterPlugin) but I think email2trac is sending notifications from a method that !NeverNotifyUpdaterPlugin doesn't see (or hijack for its own purposes). Maybe there is a better way to get Trac / email2trac not to send out notifications to the updater (!AnnouncerPlugin although I don't see how to configure it to do that)? I'm using 2.7.6 for email2trac and trac 1.0.1. Thanks, " defect assigned major email2trac 2.7.0