Modify ↓
Opened 9 years ago
Closed 9 years ago
#343 closed defect (fixed)
Sender is not notified when new ticket is created
Reported by: | leonardo.ascenso@… | Owned by: | bas |
---|---|---|---|
Priority: | major | Milestone: | |
Component: | email2trac | Version: | 2.8.4 |
Keywords: | Cc: |
Description
Today I made an upgrade to the last version. I don't upgrade email2trac for YEARS!
Now senders are not notified on new ticket/ticket update. I have this error on my log and I think that's why sender is not notified by email.
2014-07-17 18:52:28,574 email2trac lefatech.trac: function unique_attachment_names() 2014-07-17 18:52:28,574 email2trac lefatech.trac: function get_body_text() 2014-07-17 18:52:28,716 email2trac lefatech.trac: function attach_attachments() 2014-07-17 18:52:28,716 email2trac lefatech.trac: function mail_workflow: 2014-07-17 18:52:28,717 email2trac lefatech.trac: function notify() 2014-07-17 18:52:28,754 email2trac lefatech.trac: Failure sending notification on creation of ticket #10060: [Errno -2] Name or service not known
It seems an error on email2trac line 2922 (tn.notify(tkt, new, modtime))
I'm I doing something wrong?
Attachments (0)
Change History (2)
comment:1 Changed 9 years ago by bas
comment:2 Changed 9 years ago by anonymous
- Resolution set to fixed
- Status changed from new to closed
It's fixed. My mistake, sorry. For some reason SMTP details @trac.ini are misconfigured.
Thank you. Regards
Note: See
TracTickets for help on using
tickets.
Can run the test message that is include in the distribution:
Which plugins did you install and what is your configuration of the notification section. Did you set some special options in email2trac.conf