Opened 8 years ago

Closed 3 years ago

#392 closed defect (fixed)

email2trac functionality is not working

Reported by: jodat.linux@… Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 2.8.4
Keywords: Cc: jodat.linux@…


I have installed trac on my test VM(ubuntu 14.x) and its working fine but when i configured email to trac on VM, its not working.

Initially i saw these errors in syslog,which i fixed it

Jul 18 09:55:17 ubuntu email2trac trac: TRAC version 0.0 is not supported

when i run this command(email2trac --project=TIG < msg.txt)it does not create ticket in my trac environment.Any help would be appreciated.My ultimate goal is to use fetchmail to create email2trac tickets.

Note: msg.txt is a random file with some data

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Change History (4)

comment:1 Changed 8 years ago by anonymous


debug: 0
spam_level: 4
mailto_link: 0
umask: 022
email_comment: >
email_header: 0
trac_version: 1.0
ticket_update: 1
enable_syslog: 1
alternate_notify_template :
drop_spam : 0
use_textwrap: 70
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
black_list: MAILER-DAEMON@
drop_alternative_html_version: 1

project: /usr/local/trac
spam_level: 5

comment:2 Changed 8 years ago by bas

  • Status changed from new to assigned

I was on holidays. Which version of trac is installed an which version of email2trac?

comment:3 Changed 8 years ago by anonymous

i was able to resolve this issue.I have a secondary question regarding using two emails for email2trac within one trac environment.

You want me to ask here or should i open a new case?


comment:4 Changed 3 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

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