id,summary,reporter,owner,description,type,status,priority,milestone,component,version,resolution,keywords,cc 41,Emailed 'reported by' not a valid username,Johan,bas,"Now that I can submit tickets by email, there is another problem. Bob has fairly limited permissions. He can see tickets he created or tickets he is in the cc list. (as himself or a group) If Bob emails in a ticket, the ticket is added with the reporter in the form {{{Bob Smith }}}. As this is different to his name in trac, and trac doesn't seem to allow names with spaces, how can I set it up so he can see his emailed tickets? Preferably with Bob having to do as little as possible, as he's bound to get it wrong most of the time.",task,closed,major,,email2trac,0.1,fixed,,