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Opened 13 years ago

Closed 13 years ago

#47 closed defect (fixed)

Notifications not being sent when tickets created via email2trac

Reported by: newz@… Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 0.1
Keywords: Cc:

Description

Hi, I've configured email2trac and its working. When I send e-mails to my address they are being created as new tickets in trac. However, I've configured trac to send notifications. If I create the ticket through the web interface I do get the notification just fine. But when I create a ticket by sending an e-mail to email2trac I'm not getting a notification.

My trac version is 0.10.4. I'm using email2trac 0.13. The system is Ubuntu Linux Server 6.06.

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Change History (4)

comment:1 Changed 13 years ago by newz@…

  • Resolution set to worksforme
  • Status changed from new to closed

So it appears to be a feature that's not explained clearly in the instructions. If you add these lines to the end of /etc/email2trac.conf you get the email notifications:

notification: 1
smtp_enabled: 1

comment:2 Changed 13 years ago by bas

  • Resolution worksforme deleted
  • Status changed from closed to reopened

That must be trac,ini. The options are not handled by email2trac?

comment:3 Changed 13 years ago by anonymous

That may be, all I know is that it wasn't working and then I fiddled with a bunch of things after seeing this line in email2conf.py.in:

if self.get_config('notification', 'smtp_enabled') in ['true']:

It was late when I finally got it working. I thought it was because I added those lines to /etc/email2trac.conf but after looking at the code again I see that doesn't make sense.

comment:4 Changed 13 years ago by anonymous

  • Resolution set to fixed
  • Status changed from reopened to closed

oke thanks for the info, maybe we must add this to the FAQ section.

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as closed The owner will remain bas.
The resolution will be deleted. Next status will be 'reopened'.
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