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Opened 13 years ago

Closed 13 years ago

#58 closed setup (fixed)

I don't understand how to configure ticket update

Reported by: zooko@… Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 0.13
Keywords: Cc: zooko@…

Description

Dear folks:

Thank you for creating email2trac! It is exactly what I want. Unfortunately I do not understand how to follow these directions in the "Configuration" page about configuring "ticket update". What purpose is served by the "email address where the ticket information will be sent to", which is "test@…" in your example. Should I put the same address as my bug-reports e-mail address in that field, or a different one, the way you did in your example. If a different one, then what program is going to handle messages sent to that address? Thank you!

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Change History (3)

comment:1 Changed 13 years ago by bas

  • Status changed from new to assigned
  • Type changed from defect to setup

Your welcome. It must a different one then the email-address for bug reports. Else you create a loop. In our departmnent it is also an alias or mailman list with persons that want to receive the bug reports as email. So they can easily sent a reply.

comment:2 Changed 13 years ago by zooko

Thank you for the explanation!

comment:3 Changed 13 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

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