Opened 17 years ago
Closed 10 years ago
#7 closed enhancement (fixed)
Ticket field manipulation
| Reported by: | trac@… | Owned by: | bas |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | email2trac | Version: | 0.9.5 |
| Keywords: | Cc: | trac@… |
Description
is it possible to manipulate ticket status, for example closing it reopening it via email2trac?
Attachments (0)
Change History (9)
comment:1 Changed 16 years ago by bas
comment:2 Changed 16 years ago by bas
- Status changed from new to assigned
comment:3 Changed 16 years ago by anonymous
tried adding the above expression to both the subject and message body with no luck - it just creates new tickets instead of updating existing ones.
i have ticket_update: 1 set. do i need anything else to get ticket follow-ups to work?
comment:4 Changed 16 years ago by bas
Is not implemented yet. Be patience ;-)
comment:5 Changed 16 years ago by bas
- Cc trac@… added
It is implemented in the trunk version of email2trac. Can you test it?
So add after the ticket number i question mark, eg:
RE: [beowulf] #12?priority=blocker,owner=bas:
Enjoy
comment:6 Changed 16 years ago by bas
- Resolution set to fixed
- Status changed from assigned to closed
Close ticket
comment:7 Changed 12 years ago by anonymous
- Resolution fixed deleted
- Status changed from closed to reopened
How can I update ticket status using email2trac? e.g. How can I close ticket using email2trac? Thank you
comment:8 Changed 12 years ago by bas
Did you read:
It can be done in the subject line or as inline comments in the ticket
comment:9 Changed 10 years ago by bas
- Resolution set to fixed
- Status changed from reopened to closed
close it no feedback. It is applied in upstream email2trac versions
We have had some discussions in the past and i will had it. And my suggestion is to use this syntax:
Or something else so we can use the url parser module ;-)