id,summary,reporter,owner,description,type,status,priority,milestone,component,version,resolution,keywords,cc 70,Reactivate closed tickets if a new email pertaining to them is found,Garrett McGrath,bas,"It would be nice to have a paired flag for the 'ticket_update' flag that reopens closed tickets when new emails related to those tickets are received. Or alternatively checks to see if the ticket is closed, opening a new ticket instead of appending to the old ticket. This would be a huge help for our issue tracking system (we don't use trac so much for project management but more for a portal w/ issue tracking).",enhancement,closed,major,0.80,email2trac,trunk,fixed,,gmcgrath@… trac@… hju@…