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Opened 13 years ago

Closed 13 years ago

#92 closed setup (fixed)

Possible to give examples of usage on the wiki?

Reported by: anonymous Owned by: anonymous
Priority: minor Milestone:
Component: email2trac Version: 0.4
Keywords: Cc:

Description

This sounds fantastic, but I am having trouble understanding what a user actually sends in their email when using email2trac.

Is it possible to add some examples of usage, for a recommended workflow/configuration? E.g. show the emails to:

  • add a ticket
  • append a comment
  • append an attachment (if that is possible).

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Change History (4)

comment:1 Changed 13 years ago by anonymous

  • Owner changed from bas to anonymous
  • Status changed from new to assigned
  • Type changed from enhancement to setup
  • Version set to 0.4

The email is converted to:

  • ascci text will become the description
  • other become attachments
  • ticket fields depend on trac.ini/email2trac.conf

No someone replies on an email send by trac then email2trac will scan the subject line:

  • if this is an update it will be added as comment
    • attachments will be attached to existing ticket
  • if not see above

comment:2 Changed 13 years ago by anonymous

In particular, is there a sample of what a ticket would look like inside Trac that was e-mailed in fro the outside?

comment:3 Changed 13 years ago by anonymous

It depends on which settings are enabled in /etc/email2trac,conf. But it is the sane as filled in with the web interface

comment:4 Changed 13 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

fixed

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