Changes between Version 103 and Version 104 of Email2tracConfiguration


Ignore:
Timestamp:
08/10/10 11:56:03 (12 years ago)
Author:
bas
Comment:

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  • Email2tracConfiguration

    v103 v104  
    255255
    256256 If the update is denied, a new ticket will be generated instead as to not lose the issue
     257
     258
     259== Workflow ==
     260
     261You can control which workflow must be executed when a ticket goes from state to another. Per state you have to associate a workflow, eg:
     262
     263 * email2trac.conf
     264{{{
     265[project]
     266# workflow_<ticket status>: <workflow name>
     267workflow_closed: reopen
     268workflow_infoneeded: provideinfo
     269}}}
     270
     271 * trac.ini:
     272{{{
     273reopen = closed -> reopened
     274reopen.permissions = TICKET_CREATE
     275reopen.operations = del_resolution
     276
     277provideinfo = infoneeded -> moreinfo
     278provideinfo.permissions = TICKET_CREATE
     279provideinfo.name = info provided
     280}}}
     281
     282When an email is received and the state of the ticket is:
     283 * ''closed'' it will execute the ''reopen'' workflow.
     284 * ''infoneeded'' it will execute the  ''infoneeded'' workflow