Changes between Version 104 and Version 105 of Email2tracConfiguration
- Timestamp:
- 08/10/10 11:57:51 (14 years ago)
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Email2tracConfiguration
v104 v105 259 259 == Workflow == 260 260 261 You can control which workflow must be executed when a ticket goes from state to another. Per state you have to associate a workflow, eg:261 You can control which workflow must be executed when an ticket is updated. Per state you have to associate a workflow, eg: 262 262 263 263 * email2trac.conf … … 280 280 }}} 281 281 282 When a n emailis received and the state of the ticket is:282 When a ticket update is received and the state of the ticket is: 283 283 * ''closed'' it will execute the ''reopen'' workflow. 284 284 * ''infoneeded'' it will execute the ''infoneeded'' workflow