Changes between Version 29 and Version 30 of Email2tracConfiguration

Timestamp:

07/17/07 13:07:05 (17 years ago)

Author:

bas

Comment:

--

Email2tracConfiguration

@@ -64 +64 @@
 
 If you have enabled 'ticket_update' in email2trac.conf then you have
-to choose one of these options to make it work: 
-  *  This is the prefered one: Configure trac notification, eg:
+one of the two options explained below. 
+
+
+=== Email address ===
+
+This is the preferred method. This will setup an email address where the ticket
+information will be sent to. This is a different email address then the ticket email address.
+When you reply on this email a copy will be sent to the ticket email address. Here is an example 
+setup:
 {{{
       (ticket address: ticket@test.nl)
@@ -75 +82 @@
       always_notify_reporter = true
 }}}
+''smtp_always_cc'' is the adress where the ticket information is sent to and ''smtp_from'' is the ticket
+email address. So if somebody replies a copy is sent to this address
+
+
+=== html code ===
   
   * Use the mailto_cc and mailto_link in email2trac.conf. This will add a ''html'' mail to link in the description field. If you click on this link it will open the default mail program which will send an email to the reporter and Carbon COpy  to the ticket address.