Changes between Version 30 and Version 31 of Email2tracConfiguration
- Timestamp:
- 07/17/07 13:18:34 (17 years ago)
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Email2tracConfiguration
v30 v31 63 63 == Ticket Update == 64 64 65 If you have enabled 'ticket_update' in email2trac.conf then you have 66 one of the two options explained below. 65 If you have enabled ''ticket_update'' in email2trac.conf then you have 66 one of the two options explained below. Email2trac will scan the subject field to 67 determine if this is a ticket update. It will parse the subject field to see if we must 68 update the ticket and update some ticket fields, eg: 67 69 70 * This will update ticket number 1529: 71 {{{ 72 Subject: [hic] #1529: Re: LRZ 73 }}} 74 75 * This will update ticket 1529 and will set owner to bas and priority to medium 76 {{{ 77 Subject: [hic] #1529?owner=bas,priority=medium: Re: LRZ 78 }}} 68 79 69 80 === Email address === … … 88 99 === html code === 89 100 90 * Use the mailto_cc and mailto_link in email2trac.conf. This will add a ''html'' mail to linkin the description field. If you click on this link it will open the default mail program which will send an email to the reporter and Carbon COpy to the ticket address.101 Use the mailto_cc and mailto_link in email2trac.conf. This will add a ''html mailto link'' in the description field. If you click on this link it will open the default mail program which will send an email to the reporter and Carbon COpy to the ticket address. 91 102 92 103 == Formatting options ==