Version 3 (modified by anonymous, 17 years ago) (diff) |
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Configuration
The email2trac package contains the following utilities:
email2trac.py::
Converts an email to ticket. Reads a config file email2trac.conf
run_email2trac.c::
Suid program that changes the MTA-user to the TRAC-user so that we can save attachments
delete_spam.py::
A small program that deletes the SPAM tickets from the database
email2trac.conf
After installation, edit email2trac.conf for your site. Most important parameter is project.
NAME | VALUE | Explanation |
[!DEFAULT] | REQUIRED | |
project: | /data/trac/jouvin | REQUIRED |
debug: | 1 | OPTIONAL, if set print some DEBUG info |
spam_level: | 4 | OPTIONAL, if set check for SPAM mail |
drop_spam: | 0 | OPTIONAL:, if set then reject mail marked as SPAM |
reply_all: | 1 | OPTIONAL, if set then put all CC-addresses in ticket CC-field |
umask: | 022 | OPTIONAL, Use this umask for saving attachments |
mailto_link: | 1 | OPTIONAL, if set then [mailto:CC] in description |
mailto_cc: | ticket@… | OPTIONAL, Use ths address as CC in mailto line |
ticket_update: | 1 | OPTIONAL, if set then check if this is an update for a ticket |
email_header: | 1 | OPTIONAL, if set then show TO/CC fields in description |
trac_version: | 0.9 | OPTIONAL. if set then use this as version number, default 0.9 |
alternate_notify_template | a_ticket.css | OPTIONAL if set then use this style sheet for notify |
enable_syslog | 1 | OPTIONAL, if set log errors to syslog, note they are not mailed back to the reporter |
[bas] | OPTIONAL project declaration, also set project and use --project option | |
project: | /data/trac/bas | |
spam_level: | 2 | Override DEFAULT spam_level, can also be done for other options |
If you have enabled 'ticket_update' in email2trac.conf then you have to choose one of this options to make it work:
- Configure trac notification, eg:
(ticket address: ticket@test.nl) [notification] smtp_enabled = true smtp_always_cc = test@test.nl smtp_server = localhost smtp_from = ticket@test.nl always_notify_reporter = true
- Use the mailto_cc in email2trac.conf if you want to send an email to the ticket email address.