Installation

First get the latest stable source of the package from:

• ​ftp://ftp.sara.nl/pub/outgoing/email2trac.tar.gz

Contains

The email2trac package contains the following utilities:

email2trac::

Converts an email to ticket. Reads a config file email2trac.conf

run_email2trac::

Suid program that changes the MTA-user to the TRAC-user so that we can save attachments

delete_spam::

A small program that deletes the SPAM tickets from the database

email2trac.conf::

Configuration file to set the behavior for email2trac.

Build process

Pay attention to the MTA_USER and TRAC_USER, they are not something you can ignore!

Unpack the tarball. There are 3 methods to build the package:

• No package manager, builds default for /usr/local

  ./configure (see --help)
      default values for:
         prefix=/usr/local        --> --prefix=<path>
         exec_prefix=$prefix/bin  --> --exec_prefix=<path>
         sysconfdir=$prefix/etc   --> --sysconfdir=<path>
         MTA_USER=nobody          --> --with-mta_user=<name>
         TRAC_USER=www-data       --> --with-trac_user=<name>
  make
  make install
  

• Debian package:

  debian/rules binary
  dpkg -i ../email2trac_<version>.deb
  NOTE:  It uses the defaults settings for MTA_USER and TRAC_USERS as mentioned above
  

• RPM package

  cp email2trac.tar.gz /usr/src/redhat/SOURCES
  rpmbuild -ba email2trac.spec
  

• RPM package instructions seem incomplete. The above didn't work for me, I had to do the following (as root or using sudo). There may be an alternative way of setting TRAC_USER and MTA_USER than the one below but I couldn't find it. It's a shame it doesn't pull it from the config file. - Tolan Blundell slight_ at hotmail dot com.

  tar zxvf email2trac.tar.gz
  rm email2trac.tar.gz
  // Edit lines 37 and 51 of configure.in to alter the TRAC_USER and MTA_USER variables.
  mv  email2trac-0.13  email2trac-0.13.0
  tar zcvf email2trac.tar.gz  email2trac-0.13.0
  cp -R email2trac-0.13.0/ /usr/src/redhat/SOURCES
  cp -R email2trac.tar.gz /usr/src/redhat/SOURCES
  cd /usr/src/redhat/SOURCES
  rpmbuild -ba email2trac-0.13/email2trac.spec
  

• For user that uses Windows
  • ​http://trac.edgewall.org/wiki/Email2tracOnWindows
  • windows installation