Changes between Version 3 and Version 4 of TracNotification


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Timestamp:
07/21/09 09:05:24 (15 years ago)
Author:
trac
Comment:

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  • TracNotification

    v3 v4  
    1 
    21= Email Notification of Ticket Changes =
    32[[TracGuideToc]]
     
    1716
    1817=== Configuration Options ===
    19 These are the available options for the ''[notification]'' section in trac.ini.
    20  * '''smtp_enabled''': Enable email notification.
    21  * '''smtp_server''': SMTP server used for notification messages.
    22  * '''smtp_port''': (''since 0.9'') Port used to contact the SMTP server.
    23  * '''smtp_user''': (''since 0.9'') User name for authentication SMTP account.
    24  * '''smtp_password''': (''since 0.9'') Password for authentication SMTP account.
    25  * '''smtp_from''': Email address to use for ''Sender''-headers in notification emails.
    26  * '''smtp_from_name''': Sender name to use for ''Sender''-headers in notification emails.
    27  * '''smtp_replyto''': Email address to use for ''Reply-To''-headers in notification emails.
    28  * '''smtp_default_domain''': (''since 0.10'') Append the specified domain to addresses that do not contain one. Fully qualified addresses are not modified. The default domain is appended to all username/login for which an email address cannot be found from the user settings.
    29  * '''smtp_always_cc''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.''
    30  * '''smtp_always_bcc''': (''since 0.10'') List of email addresses to always send notifications to, but keeps addresses not visible from other recipients of the notification email
    31  * '''smtp_subject_prefix''': (''since 0.10.1'') Text that is inserted before the subject of the email. Set to "!__default!__" by default.
    32  * '''always_notify_reporter''':  Always send notifications to any address in the reporter field (default: false).
    33  * '''always_notify_owner''': (''since 0.9'') Always send notifications to the address in the owner field (default: false).
    34  * '''always_notify_updater''': (''since 0.10'') Always send a notification to the updater of a ticket (default: true).
    35  * '''use_public_cc''': (''since 0.10'') Addresses in To: (owner, reporter) and Cc: lists are visible by all recipients (default is ''Bcc:'' - hidden copy).
    36  * '''use_short_addr''': (''since 0.10'') Enable delivery of notifications to addresses that do not contain a domain (i.e. do not end with ''@<domain.com>'').This option is useful for intranets, where the SMTP server can handle local addresses and map the username/login to a local mailbox. See also `smtp_default_domain`. Do not use this option with a public SMTP server.
    37  * '''use_tls''': (''since 0.10'') Toggle to send notifications via a SMTP server using [http://en.wikipedia.org/wiki/Transport_Layer_Security TLS], such as GMail.
    38  * '''mime_encoding''': (''since 0.10'') E-mail notifications are always sent in 7-bit mode. This option allows to select the MIME encoding scheme. Supported values:
     18These are the available options for the `[notification]` section in trac.ini.
     19
     20 * '''`smtp_enabled`''': Enable email notification.
     21 * '''`smtp_from`''': Email address to use for ''Sender''-headers in notification emails.
     22 * '''`smtp_from_name`''': Sender name to use for ''Sender''-headers in notification emails.
     23 * '''`smtp_replyto`''': Email address to use for ''Reply-To''-headers in notification emails.
     24 * '''`smtp_default_domain`''': (''since 0.10'') Append the specified domain to addresses that do not contain one. Fully qualified addresses are not modified. The default domain is appended to all username/login for which an email address cannot be found from the user settings.
     25 * '''`smtp_always_cc`''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.''
     26 * '''`smtp_always_bcc`''': (''since 0.10'') List of email addresses to always send notifications to, but keeps addresses not visible from other recipients of the notification email
     27 * '''`smtp_subject_prefix`''': (''since 0.10.1'') Text that is inserted before the subject of the email. Set to "!__default!__" by default.
     28 * '''`always_notify_reporter`''':  Always send notifications to any address in the reporter field (default: false).
     29 * '''`always_notify_owner`''': (''since 0.9'') Always send notifications to the address in the owner field (default: false).
     30 * '''`always_notify_updater`''': (''since 0.10'') Always send a notification to the updater of a ticket (default: true).
     31 * '''`use_public_cc`''': (''since 0.10'') Addresses in To: (owner, reporter) and Cc: lists are visible by all recipients (default is ''Bcc:'' - hidden copy).
     32 * '''`use_short_addr`''': (''since 0.10'') Enable delivery of notifications to addresses that do not contain a domain (i.e. do not end with ''@<domain.com>'').This option is useful for intranets, where the SMTP server can handle local addresses and map the username/login to a local mailbox. See also `smtp_default_domain`. Do not use this option with a public SMTP server.
     33 * '''`mime_encoding`''': (''since 0.10'') E-mail notifications are always sent in 7-bit mode. This option allows to select the MIME encoding scheme. Supported values:
    3934   * `base64`: default value, works with any kind of content. May cause some issues with touchy anti-spam/anti-virus engines.
    4035   * `qp` or `quoted-printable`: best for european languages (more compact than base64), not recommended for non-ASCII text (less compact than base64)
    4136   * `none`: no encoding. Use with plain english only (ASCII). E-mails with non-ASCII chars won't be delivered.
     37 * '''`ticket_subject_template`''': (''since 0.11'') A [http://genshi.edgewall.org/wiki/Documentation/text-templates.html Genshi text template] snippet used to get the notification subject.
    4238
    43 Either '''smtp_from''' or '''smtp_replyto''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails.
     39Either '''`smtp_from`''' or '''`smtp_replyto`''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails.
    4440
    45 === Example Configuration ===
     41The following options are specific to email delivery through SMTP.
     42 * '''`smtp_server`''': SMTP server used for notification messages.
     43 * '''`smtp_port`''': (''since 0.9'') Port used to contact the SMTP server.
     44 * '''`smtp_user`''': (''since 0.9'') User name for authentication SMTP account.
     45 * '''`smtp_password`''': (''since 0.9'') Password for authentication SMTP account.
     46 * '''`use_tls`''': (''since 0.10'') Toggle to send notifications via a SMTP server using [http://en.wikipedia.org/wiki/Transport_Layer_Security TLS], such as GMail.
    4647
     48
     49=== Example Configuration (SMTP) ===
    4750{{{
    4851[notification]
     
    5356smtp_always_cc = ticketmaster@example.com, theboss+myproj@example.com
    5457}}}
     58
     59
     60=== Customizing the e-mail subject ===
     61The e-mail subject can be customized with the `ticket_subject_template` option, which contains a [http://genshi.edgewall.org/wiki/Documentation/text-templates.html Genshi text template] snippet. The default value is:
     62{{{
     63$prefix #$ticket.id: $summary
     64}}}
     65The following variables are available in the template:
     66
     67 * `env`: The project environment (see [trac:source:/trunk/trac/env.py env.py]).
     68 * `prefix`: The prefix defined in `smtp_subject_prefix`.
     69 * `summary`: The ticket summary, with the old value if the summary was edited.
     70 * `ticket`: The ticket model object (see [trac:source:/trunk/trac/ticket/model.py model.py]). Individual ticket fields can be addressed by appending the field name separated by a dot, e.g. `$ticket.milestone`.
    5571
    5672== Sample Email ==
     
    108124to delete these notifications.
    109125
     126In Thunderbird, there is no such solution if you use IMAP
     127(see http://kb.mozillazine.org/Filters_(Thunderbird)#Filtering_the_message_body).
     128
     129The best you can do is to set "always_notify_updater" in conf/trac.ini to false.
     130You will however still get an email if you comment a ticket that you own or have reported.
     131
     132You can also add this plugin:
     133http://trac-hacks.org/wiki/NeverNotifyUpdaterPlugin
     134
    110135== Troubleshooting ==
    111136
     
    135160}}}
    136161
    137 In such a case, you need to configure your server so that the web server is authorize to post to the SMTP server. The actual settings depend on your Linux distribution and current security policy. You may find help browsing the Trac MailingList archive.
     162In such a case, you need to configure your server so that the web server is authorized to post to the SMTP server. The actual settings depend on your Linux distribution and current security policy. You may find help browsing the Trac [trac:MailingList MailingList] archive.
    138163
    139164Relevant ML threads:
     
    149174
    150175----
    151 See also: TracTickets, TracIni, TracGuideUnderlying Principle of Socio-Genetics:
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     176See also: TracTickets, TracIni, TracGuide