Changes between Version 11 and Version 12 of WikiStart


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Timestamp:
12/06/06 15:02:52 (16 years ago)
Author:
anonymous
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  • WikiStart

    v11 v12  
    3535
    3636You can check out email2trac from [http://subtrac.sara.nl/oss/svn/email2trac here] using Subversion, or [source:trunk browse the source] with Trac.
    37 
    38 ==  Installation and Configuration  ==
    39 
    40 The email2trac package contains the following utilities:
    41  '''email2trac.py'''::   
    42     Converts an email to ticket. Reads a config file email2trac.conf
    43  '''run_email2trac.c'''::
    44     Suid program that changes the MTA-user to the TRAC-user so that we can
    45     save attachments
    46  '''delete_spam.py'''::
    47     A small program that deletes the SPAM tickets from the database
    48 '''email2trac.conf'''::
    49     Is read by email2trac.py to set the various options. This are the options:
    50 
    51 || NAME || VALUE || Explanation ||
    52 || [!DEFAULT]  || ||  REQUIRED ||
    53 || project:  || /data/trac/jouvin || REQUIRED ||
    54 || debug: || 1                 ||  OPTIONAL, if set print some DEBUG info ||
    55 || spam_level: || 4          || OPTIONAL, if set check for SPAM mail ||
    56 || drop_spam: || 0           || OPTIONAL:, if set then reject mail marked as SPAM ||
    57 || reply_all: || 1 || OPTIONAL, if set then put all CC-addresses in ticket CC-field ||
    58 || umask: || 022             || OPTIONAL, Use this umask for saving attachments ||
    59 || mailto_link: || 1          || OPTIONAL, if set then {{{[mailto:CC]}}} in description ||
    60 || mailto_cc: || ticket@test.nl ||  OPTIONAL, Use ths address as CC in mailto line ||
    61 || ticket_update: || 1    || OPTIONAL, if set then check if this is an update for a ticket ||
    62 || email_header: || 1       || OPTIONAL, if set then show TO/CC fields in description||
    63 || trac_version: || 0.9     || OPTIONAL. if set then use this as version number, default 0.9
    64 || alternate_notify_template || a_ticket.css || OPTIONAL if set then use this style sheet for notify ||
    65 || enable_syslog || 1    ||  OPTIONAL, if set log errors to syslog, note they are ''not'' mailed back to the reporter ||
    66 
    67 || || ||
    68 || || ||
    69 || [bas] ||                               || OPTIONAL project declaration, also set project and use --project option  ||
    70 || project:||  /data/trac/bas  || ||
    71 || spam_level:|| 2                 || Override DEFAULT spam_level, can also be done for other options  ||
    72 
    73 
    74 === Installation and Configuration ===
    75  
    76 After installation, edit email2trac.conf for your site. Most important
    77 parameter is project, see above
    78 
    79 If you have enabled 'ticket_update' in email2trac.conf then you have
    80 to choose one of this options to make it work:
    81   *  Configure trac notification, eg:
    82 {{{
    83       (ticket address: ticket@test.nl)
    84       [notification]
    85       smtp_enabled = true
    86       smtp_always_cc = test@test.nl
    87       smtp_server = localhost
    88       smtp_from =  ticket@test.nl
    89       always_notify_reporter = true
    90 }}}
    91   *   Use the mailto_cc in email2trac.conf if you want to send an email to the ticket email address.
    92 
    9337
    9438== Usage ==