Opened 12 years ago

#63 new defect

unable to complete omsadell install on ubuntu server

Reported by: ewscott@… Owned by:
Priority: blocker Milestone:
Version: 5.5.0 Keywords:
Cc:

Description

I am having problems getting dellomsa up and running. Following the install instructions I get as far as starting dsm_om_connsve. It fails to start but without any meaningful error messages. I can't get any web access on port 1311 - nothing is listening.

The errors for the locale on the omsadell install I have ignored as I don't believe this will have a bearing on the problem. However I can try and fix this if you think it is relevant.

See below.

Regards Ewan

############################# #These installs below ran ok.

wget http://ftp.sara.nl/debian_sara.asc apt-key add debian_sara.asc apt-get install snmp snmpd apt-get install openipmi apt-get install ipmitool

################### # The omsadell install runs with some locale errors - ignored - and ld errors which self-resolve - see the checks at the end.

apt-get install omsadell Reading state information... Done The following packages were automatically installed and are no longer required:

procmail linux-headers-2.6.31-14 linux-headers-2.6.31-17 linux-headers-2.6.31-17-generic linux-headers-2.6.31-14-server

Use 'apt-get autoremove' to remove them. The following packages will be REMOVED:

dellomsa

0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded. After this operation, 226kB disk space will be freed. Do you want to continue [Y/n]? Y perl: warning: Setting locale failed. perl: warning: Please check that your locale settings:

LANGUAGE = (unset), LC_ALL = (unset), LC_TIME = "en_GB.ISO8859-1", LC_CTYPE = "en_GB.ISO8859-1", LC_MONETARY = "en_GB.ISO8859-1", LC_COLLATE = "en_GB.ISO8859-1", LC_MESSAGES = "C", LC_NUMERIC = "en_GB.ISO8859-1", LANG = "en_GB.UTF-8"

are supported and installed on your system.

perl: warning: Falling back to the standard locale ("C"). locale: Cannot set LC_CTYPE to default locale: No such file or directory locale: Cannot set LC_ALL to default locale: No such file or directory (Reading database ... 175277 files and directories currently installed.) Removing dellomsa ... Processing triggers for ureadahead ... Processing triggers for libc-bin ... ldconfig deferred processing now taking place root@sbc-nagios-01:/etc/init.d# ldconfig -p | egrep libdcs root@sbc-nagios-01:/etc/init.d# root@sbc-nagios-01:/etc/init.d# apt-get install dellomsa Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required:

linux-headers-2.6.31-14 linux-headers-2.6.31-17 linux-headers-2.6.31-17-generic linux-headers-2.6.31-14-server

Use 'apt-get autoremove' to remove them. The following NEW packages will be installed:

dellomsa

0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0B/82.9MB of archives. After this operation, 226kB of additional disk space will be used. perl: warning: Setting locale failed. perl: warning: Please check that your locale settings:

LANGUAGE = (unset), LC_ALL = (unset), LC_TIME = "en_GB.ISO8859-1", LC_CTYPE = "en_GB.ISO8859-1", LC_MONETARY = "en_GB.ISO8859-1", LC_COLLATE = "en_GB.ISO8859-1", LC_MESSAGES = "C", LC_NUMERIC = "en_GB.ISO8859-1", LANG = "en_GB.UTF-8"

are supported and installed on your system.

perl: warning: Falling back to the standard locale ("C"). locale: Cannot set LC_CTYPE to default locale: No such file or directory locale: Cannot set LC_ALL to default locale: No such file or directory Selecting previously deselected package dellomsa. (Reading database ... 167749 files and directories currently installed.) Unpacking dellomsa (from .../dellomsa_5.5.0-5_amd64.deb) ... Processing triggers for ureadahead ... Setting up dellomsa (5.5.0-5) ... Checking that /etc/ld.so.conf.d/dell-omsa.conf contains required paths... Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/dataeng/bin Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/hapi/bin Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/oma/bin Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/omsa/bin Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/shared/bin Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/sm Adding to /etc/ld.so.conf.d/dell-omsa.conf: /opt/dell/srvadmin/sm/dellvl perl: warning: Setting locale failed. perl: warning: Please check that your locale settings:

LANGUAGE = (unset), LC_ALL = (unset), LC_MONETARY = "en_GB.ISO8859-1", LC_NUMERIC = "en_GB.ISO8859-1", LC_MESSAGES = "C", LC_COLLATE = "en_GB.ISO8859-1", LC_CTYPE = "en_GB.ISO8859-1", LC_TIME = "en_GB.ISO8859-1", LANG = "en_GB.UTF-8"

are supported and installed on your system.

perl: warning: Falling back to the standard locale ("C"). update-rc.d: warning: instsvcdrv start runlevel arguments (2 3 4 5) do not match LSB Default-Start values (0 3 4 5 6) update-rc.d: warning: instsvcdrv stop runlevel arguments (0 1 6) do not match LSB Default-Stop values (1 2) perl: warning: Setting locale failed. perl: warning: Please check that your locale settings:

LANGUAGE = (unset), LC_ALL = (unset), LC_MONETARY = "en_GB.ISO8859-1", LC_NUMERIC = "en_GB.ISO8859-1", LC_MESSAGES = "C", LC_COLLATE = "en_GB.ISO8859-1", LC_CTYPE = "en_GB.ISO8859-1", LC_TIME = "en_GB.ISO8859-1", LANG = "en_GB.UTF-8"

are supported and installed on your system.

perl: warning: Falling back to the standard locale ("C"). update-rc.d: warning: dataeng start runlevel arguments (2 3 4 5) do not match LSB Default-Start values (3 4 5) update-rc.d: warning: dataeng stop runlevel arguments (0 1 6) do not match LSB Default-Stop values (1 2) Stopping & Starting dellomsa... Stopping Systems Management Data Engine: Stopping dsm_sa_eventmgr32d: * Stopping dsm_sa_datamgr32d: * Stopping Systems Management Device Drivers: Stopping dcdbas: * Starting Systems Management Device Drivers: Starting dcdbas: * Starting Systems Management Data Engine: Starting dsm_sa_datamgr32d: /opt/dell/srvadmin/dataeng/bin/dsm_sa_datamgr32d: error while loading shared libraries: libdcsmil32.so.5: cannot open shared object file: No such file or directory

Starting dsm_sa_eventmgr32d: /opt/dell/srvadmin/dataeng/bin/dsm_sa_eventmgr32d: error while loading shared libraries: libdcsupt32.so.5: cannot open shared object file: No such file or directory

Processing triggers for libc-bin ... ldconfig deferred processing now taking place

################################################### # check library paths using ldconfig

root@sbc-nagios-01:/etc/init.d# ldconfig root@sbc-nagios-01:/etc/init.d# ldconfig -p | egrep libdcs

libdcsupt32.so.5 (libc6) => /opt/dell/srvadmin/shared/bin/libdcsupt32.so.5 libdcsupt32.so (libc6) => /opt/dell/srvadmin/shared/bin/libdcsupt32.so libdcsnis32.so.5 (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsnis32.so.5 libdcsnis32.so (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsnis32.so libdcsmil32.so.5 (libc6) => /opt/dell/srvadmin/dataeng/bin/libdcsmil32.so.5 libdcsmil32.so (libc6) => /opt/dell/srvadmin/dataeng/bin/libdcsmil32.so libdcship32.so.5 (libc6) => /opt/dell/srvadmin/omsa/bin/libdcship32.so.5 libdcship32.so (libc6) => /opt/dell/srvadmin/omsa/bin/libdcship32.so libdcsgen32.so.5 (libc6) => /opt/dell/srvadmin/dataeng/bin/libdcsgen32.so.5 libdcsgen32.so (libc6) => /opt/dell/srvadmin/dataeng/bin/libdcsgen32.so libdcsfru32.so.5 (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsfru32.so.5 libdcsfru32.so (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsfru32.so libdcsecp32.so.5 (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsecp32.so.5 libdcsecp32.so (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsecp32.so libdcsbpp32.so.5 (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsbpp32.so.5 libdcsbpp32.so (libc6) => /opt/dell/srvadmin/omsa/bin/libdcsbpp32.so

################################################# #start the services

root@sbc-nagios-01:/etc/init.d# ./snmpd stop

  • Stopping network management services: ...done.

root@sbc-nagios-01:/etc/init.d# ./snmpd start

  • Starting network management services: ...done.

root@sbc-nagios-01:/etc/init.d# ./snmpd status

  • snmpd is running

root@sbc-nagios-01:/etc/init.d# ./dataeng stop Stopping Systems Management Data Engine: Stopping dsm_sa_eventmgr32d: Not started * Stopping dsm_sa_datamgr32d: Not started * root@sbc-nagios-01:/etc/init.d# ./dataeng start Starting Systems Management Data Engine: Starting dsm_sa_datamgr32d: * Starting dsm_sa_eventmgr32d: * root@sbc-nagios-01:/etc/init.d# ./dataeng status dsm_sa_datamgr32d (pid 24753) is running dsm_sa_eventmgr32d (pid 24771) is running root@sbc-nagios-01:/etc/init.d# ps -ef | egrep dsm root 24753 1 3 14:40 ? 00:00:00 /opt/dell/srvadmin/dataeng/bin/dsm_sa_datamgr32d root 24771 1 0 14:40 ? 00:00:00 /opt/dell/srvadmin/dataeng/bin/dsm_sa_eventmgr32d root 24895 5383 0 14:40 pts/0 00:00:00 egrep dsm root 26104 1 0 13:43 ? 00:00:00 /opt/dell/srvadmin/dataeng/bin/dsm_sa_snmp32d root@sbc-nagios-01:/etc/init.d# ./dsm_om_connsvc status dsm_om_connsvc32d is stopped root@sbc-nagios-01:/etc/init.d# ./dsm_om_connsvc start Starting DSM SA Connection Service: * root@sbc-nagios-01:/etc/init.d# ./dsm_om_connsvc status dsm_om_connsvc32d is stopped root@sbc-nagios-01:/etc/init.d# root@sbc-nagios-01:/etc/init.d#

################################################### # Check for a listener on port 1311 - there is none. netstat -an | egrep 1311

##################################################### #Further info:

OS info: # uname -a Linux sbc-nagios-01 2.6.31-14-server #48-Ubuntu SMP Fri Oct 16 15:07:34 UTC 2009 x86_64 GNU/Linux Server info: Dell PowerEdge1850 Ewan Scott Apr 2010

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