Custom Query (332 matches)

Hi,

I have postfix and dovetail installed and working.  I can send a message
from a remote system to the mail server, and I receive the message as
expected.   My trac installation is at /www/virtualhosts/trac.

I installed email2trac using the Install guide (made an RPM and used yum
https://oss.trac.surfsara.nl/email2trac/wiki/Email2tracInstallation).  No
errors on install - everything looks clean.   My config file is included at
the bottom of this message.


*First question.*

The example *project* option in email2trac.conf shows "/data/trac/jouvin".
  If I put "/www/virtualhosts/trac" I get an error when testing email2trac:

[tmp]# email2trac --project trac < msg.txt
Not a valid project name: trac, valid names are: []
or set parentdir in the [DEFAULT] section


What should I have for *project*?


*Second question.*
I'm a little unclear on setting up Postfix to work with email2trac.

In the mail server documentation there is this hint under Postfix:  "Please
note that postfix seemingly runs commands from the alias definition file as
user "nobody", even if the rest of it is running as user "postfix".  *So
please assure that the MTA_USER is set to nobody, not to postfix!*"

In the Install documentation, I see this:
"*Pay attention to the MTA_USER and TRAC_USER, they are not something you
can ignore! The default are for MTA (postfix) and TRAC_USER (apache2)*"

And that's how I set up configure.in prior to building/installing.

*What should MTA_USER be, if not postfix *(my mail server)*? *



*Third question*
Do you have a working postfix/email2trac install, and if so could you copy
one of your trac alias lines?  I'm not sure what user should go here.

tracproj: "|/usr/bin/email2trac <see command line options>







/etc/email2trac.conf


[DEFAULT]
project: /www/virtualhosts/trac
debug: 0
black_list: MAILER-DAEMON@
drop_spam : 1
drop_alternative_html_version: 1
email_quote: >
html2text_cmd:
ignore_trac_user_settings: 0
inline_properties: 1
reply_all : 0
spam_level: 5
strip_quotes: 0
strip_signature: 0
ticket_update: 1
ticket_update_by_subject: 1
umask: 022
verbatim_format: 1
reply_all: 1

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Always this error occurs. When will I assign a ticket.

I noticed that this only occurs in the ticket's created [1] email2trac. The plugin is being broken TracjsGantt.

Maybe this is a chain reaction. I use customized and required fields. However, the tickets created by email2trac not carry these custom and required fields. This explains?

[1] https://oss.trac.surfsara.nl/email2trac

Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 497, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 214, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 179, in process_request
    return self._process_ticket_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 614, in _process_ticket_request
    self._do_save(req, ticket, action)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 1328, in _do_save
    replyto=req.args.get('replyto'))
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/model.py", line 363, in save_changes
    listener.ticket_changed(self, comment, author, old_values)
  File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2957, in ticket_changed
    self.rescheduleTickets(ticket, old_values)
  File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2766, in rescheduleTickets
    self.spliceGraph(tickets, ticket, old_values)
  File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2667, in spliceGraph
    if len(old_values[previewFields[fwd]]) == 0:
TypeError: object of type 'NoneType' has no len()